Senior Manager, Employee Benefits

At Kroll we thrive in a fast-paced dynamic environment where agility innovation and continuous improvement are part of our DNA.

Role Summary

As a Senior Manager Employee Benefits youll shape the employee experience across the EMEA region through high impact work spanning design employee engagement vendor management and operational excellence. Partnering with the Global Head of Benefits to implement strategy and provide regional insight.

This role requires strong problem-solving comfort with ambiguity and a focus on delivering results at scale. With exposure to senior stakeholders and cross-functional partners youll influence key decisions and execute initiatives that directly impact business performancemaking it an ideal opportunity for an analytically minded professional seeking accelerated growth.

The Team

The Benefits team designs and optimizes programs that directly impact workforce performance and engagement globally. We own the full lifecycle of health financial wellbeing leave and income protection offerings with a strong emphasis on data-driven decision-making cost efficiency and adoption.

We are a highly visible execution-focused team partnering across Compensation People Systems Payroll Legal and Finance to solve complex problems and continuously improve outcomes. Youll work closely with the Director of Americas Benefits and Head of Global Benefits and Policy to take ownership of meaningful high-impact work from day one in a fast-paced high-performance environment.

Key Responsibilities

Strategy Execution & Regional Leadership

• Execute the global benefits strategy across EMEA translating regional insights into impactful global input.

• Adapt and implement frameworks across diverse markets ensuring consistency scalability and local relevance.

• Lead delivery of new programs harmonisation efforts and continuous enhancements.

Governance Risk & Vendor Performance

• Ensure full compliance with legal regulatory and data privacy requirements across all countries.

• Lead broker and vendor strategy driving performance accountability and commercial outcomes.

• Oversee audits controls and documentation with a disciplined risk-aware approach.

Financial & Analytical Leadership

• Own budgeting cost tracking and financial controls for benefits across EMEA.

• Analyse claims utilisation and cost drivers to inform renewals and optimise spend.

• Deliver clear data-driven insights that shape decision-making and strategy.

• Operational Excellence & Employee Experience

• Ensure seamless delivery of day-to-day benefits administration and payroll coordination.

• Oversee core processes and resolve complex issues with speed and precision.

• Enhance employee experience through continuous process improvement and service excellence.

Employee Engagement & Communication

• Develop clear compelling benefit communications that enable employees to understand and fully value their offerings.

• Drive engagement through targeted education digital content and vendor-led initiatives.

• Use data and feedback to continuously refine communication strategies and improve participation and satisfaction.

Stakeholder Influence & Transformation

• Act as the EMEA subject matter expert influencing cross-functional stakeholders and senior leaders.

• Lead projects change initiatives and M&A integration with strong execution discipline.

• Drive standardisation efficiency and continuous improvement across the region.

Positioned for: a highly analytical results-driven leader who combines data-driven thinking with strong commercial and communication impact to deliver measurable outcomes at scale.

Required Skills & Experience

• Bachelors degree in Human Resources Finance Business Administration or related field.

• 5 to 7 years of benefits experience preferably at a fast paced company

• Elite Analytical Rigor Exceptional ability to break down complex problems synthesize data and translate insights into clear actionable decisions.

• High Learning Velocity Demonstrates rapid skill acquisition intellectual curiosity and a track record of quickly mastering new concepts or domains.

• Ownership Mindset Operates with accountability and urgency; proactively identifies opportunities drives outcomes and follows through without close oversight.

• Structured Problem Solver Brings a hypothesis-driven approach strong quantitative reasoning and comfort working with ambiguity.

• Data-First Decision Maker Relentlessly uses data to inform thinking; challenges assumptions and validates through evidence.

• Strong experience managing benefits across multiple EMEA countries including vendor management and renewals.

• Exposure to M&A due diligence and post-acquisition integration preferred.

• Good understanding of HR Operations and Payroll processes.

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