Senior Manager, E-Commerce Label & Artist Services

At Warner Music Group were a global collective of music makers and music lovers tech innovators and inspired entrepreneurs game-changing creatives and passionate team members. Here we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when were immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation and innovation is the key to our future.

• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea like a great song travels globally. We ignite passions and build connections across our diverse community of artists songwriters partners and fans.

• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown and were committed to keeping the faith acting with integrity and delivering on our promises.

WMG is home to a wide range of artists musicians and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values appreciates and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Senior Manager E-Commerce Label & Artist Services

Reports To: VP E-Commerce Label & Artist Services

Location: London UK

A little bit about our team:
WMX is Warner Music Groups merchandise and e-commerce services division
focused on helping artists connect with fans through merchandise physical music touring vip ticketing retail licensing and direct-to-consumer experiences. We work at the intersection of creativity and commerce partnering with artists managers and label teams to build thoughtful high-quality products and
experiences that fans care about and marketing them to drive revenue and add
value to our clients business. From artist stores and limited-edition vinyl to tour
merchandise and global retail programs we treat merch and physical products as meaningful extensions of an artists creative vision.

WMX combines the global scale of Warner Music Group with an entrepreneurial
hands-on approach. We value collaboration ownership and curiosity and were
building a forward-thinking team thats excited to evolve how artists reach and
engage their audiences.

Your role:
The Senior Manager E-Commerce Artist & Label Services WMX will be responsible for planning and executing direct-to-consumer marketing strategies for a portfolio of artists and campaigns working closely with label marketing teams WMX brand managers and global marketing partners. This role serves as a strategic connector between labels and WMX ensuring D2C initiatives are
thoughtfully integrated into broader campaign plans while driving measurable growth across artist ecommerce and fan engagement. Youll need to be commercially minded completely comfortable with fast paced campaign planning and managing a diverse group of global stakeholders.

Here youll get to:
Partner closely with label marketing teams to align D2C strategies with album tour and broader artist campaigns
Collaborate with WMX brand managers to develop and execute D2C marketing plans for assigned artists
Work with global marketing teams to ensure consistency and scalability across regions

Translate campaign goals into actionable D2C marketing tactics across email SMS paid media and onsite promotions
Coordinate timelines messaging and launches across internal teams including ecommerce creative and operations
Monitor campaign performance and optimize in real time based on data and fan behavior
Surface opportunities to expand D2C initiatives beyond core campaigns
Propose suitable product types and create compelling offers based on
innovation competitor research and consumer behaviour.
Run campaign & store P&Ls to ensure retail pricing meets requirements and targets are met.

About you:
You are a collaborative marketing leader who thrives in cross-functional
environments
You understand the dynamics of label marketing and artist campaigns
You are comfortable balancing multiple stakeholders and working across
teams
You are both strategic and execution-oriented
You value clarity organization and follow-through
3-5 Years in a similar role

Wed love it if you also had:

Experience partnering with label marketing or similarly matrixed organizations
Ability to manage multiple campaigns and

As the home to 10K Projects Asylum Atlantic Music Group East West FFRR Fueled by Ramen Nonesuch Parlophone Rhino Roadrunner Sire Warner Records Warner Classics and several other of the worlds premier recording labels Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company Warner Chappell Music represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA which supports the independent community as well as artist services division addition WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply

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Dont be discouraged if you dont hear from us right away. Were taking our time to review all resumes and to find the best people for WMG.

Thanks for your interest in working for love it here and think you will too.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race religion or belief age sex sexual orientation gender gender identity or gender reassignment marital or civil partnership status disability pregnancy childbirth or any other characteristic protected by law.