Senior IT Support Technician
Job Location:
Job Location:
Royal Tunbridge Wells - UK
Monthly Salary:
£ 26500 - 26500
Monthly Salary:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About
EduTalent Group are seeking an experienced and technically skilled Senior Network Support Technician to join a secondary school IT department on a permanent full year basis. This is a key role supporting the IT Systems Manager in the delivery maintenance and development of IT infrastructure across a dual site school environment.
The successful candidate will play a central role in ensuring the smooth running of all IT systems supporting both staff and students and contributing to the reliability security and performance of the schools digital learning environment.
The role includes providing advanced technical support maintaining network infrastructure overseeing mobile device management supporting cloud services and assisting with safeguarding systems linked to online safety and filtering tools.
This position also involves contributing to strategic IT development supporting projects and taking responsibility for aspects of the network across both sites when required.
Requirements
Level 3 Diploma in IT or equivalent qualification
Strong experience working within an IT support or network environment
Experience supporting Windows and MacOS systems with mobile device management knowledge
Understanding of networking including switches firewalls and infrastructure support
Ability to provide first and second line technical support
Strong understanding of IT security principles and data protection requirements
Experience maintaining hardware software and cloud based systems
Excellent communication skills with ability to support staff and students
Strong problem solving skills and ability to work under pressure
Experience within an education environment desirable but not essential
Knowledge of safeguarding systems and filtering tools advantageous
Benefits
Kent Scale D salary of 26393 per annum
Permanent full time all year round contract
Opportunity to work across a dual site school environment
Involvement in strategic IT projects and infrastructure development
Supportive leadership within a collaborative IT team
Professional development opportunities within educational technology
Varied role covering infrastructure support and systems management
Required Skills:
IT Support IT Network Support
