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Senior IT Operations Engineer

Innovid

Job Location:

Edinburgh - UK

Monthly Salary: Not provided by the employer

Posted: 23 August 2026 (Yesterday)

Application Deadline: 20 November 2026

Vacancies: 1 Vacancy

Job Summary

Innovid is the leading independent omnichannel ad tech platform empowering marketers to create deliver measure and optimize ad-supported experiences that people 2025 Innovid and Flashtalking merged to create a transparent scalable alternative to big-tech walled-gardens and point solutions across CTV digital linear and social channels. As part of Mediaocean Innovid is tied into the industrys core ad infrastructure for omnichannel planning buying and billing.

We are proud to lead the industry with our innovation intelligence and independence as the company best-suited to power the future of advertising.

Were looking for a top-notch passionate IT Operations Engineer to join our global IT team! If you thrive in a fast-paced environment love working with a wide range of modern technologies and enjoy balancing hands-on local support with impactful global IT projects - all while leveraging AI to automate workflows and empowering teams across the globe - we want to hear from you!

The Impact Youll Make:

Act as a senior point of contact for IT support in the Edinburgh office running day-to-day operations while mentoring and developing junior IT support team members
Work within a global IT team spanning multiple time zones and offices coordinating priorities and sharing knowledge across regions
Provide escalation support for complex technical issues that junior team members are unable to resolve acting as a subject-matter resource for the wider support team
Administer and support core identity and productivity platforms including Microsoft Entra ID Microsoft 365 Google Workspace and JumpCloud
Support and maintain AWS-based infrastructure and cloud services in collaboration with wider IT and engineering teams
Manage SharePoint sites permissions and content structure supporting collaboration and document management needs across the business
Plan and execute on-premises to cloud and cloud to cloud migration projects including scoping testing and post-migration support
Administer and support Atlassian products (e.g. Jira Confluence) including user access workflows and integrations
Design build and maintain automation scripts and tools (primarily PowerShell and Python) to streamline IT operations reduce manual effort and improve reliability across systems such as Microsoft 365 Entra ID Google Workspace and JumpCloud
Embrace and champion AI as an integral part of the business adopting AI-powered tools and workflows to enhance IT operations automation and service delivery
Manage all endpoint installations upgrades and troubleshooting across Windows and macOS devices
Create and manage user accounts groups and access rights across cloud and on-premises systems ensuring least-privilege and compliance best practice
Configure and maintain technical equipment including computers printers meeting room systems and back-office infrastructure
Own and triage requests through the IT ticketing system ensuring SLAs and KPIs are met and coaching junior staff on ticket handling standards
Design document and continuously improve IT policies procedures and processes across systems and teams
Research evaluate and pilot new products services and automation opportunities for deployment across the business
Contribute to inventory management budget tracking and vendor relationships

What Youll Bring to Us:

4 years experience in an IT support or systems administration role including experience supporting more junior colleagues
Demonstrated experience managing configuring and troubleshooting Windows and macOS environments at scale
Hands-on experience administering Microsoft Entra ID and Microsoft 365 (identity security and collaboration tools)
Strong scripting and automation skills with hands-on experience writing and maintaining PowerShell and Python scripts to automate IT administration tasks
Working knowledge of AWS services and cloud infrastructure concepts
Experience with Google Workspace administration
Experience with JumpCloud or a comparable cloud directory / MDM platform
Experience administering SharePoint including site structure permissions and governance
Experience with or strong working knowledge of on-premises to cloud migration projects
Familiarity administering Atlassian products such as Jira and Confluence
Experience working with IT support tickets against SLAs and KPIs including prioritisation and escalation management
Knowledge of IT security tools and practices such as firewalls EDR and MDM
Proven ability to mentor and support the development of junior team members
Strong experience working with remote and international teams
Excellent written and spoken communication skills in English
Ability to multitask and prioritise in a fast-moving dynamic environment
A responsible service-oriented team player with a strong desire to learn and adapt to new technologies

What Well Offer You:

Flexible Working (Hybrid)
27 days annual leave plus bank holidays
Private Medical Health Insurance
Pensions Scheme & Life Insurance
Budget for professional development costs
Season Ticket Loan Scheme
Cycle to work scheme
Give as you earn
Eye test & occupational glasses reimbursement
Classpass
Nursery Scheme
Employee Assistance Programme
Professional development opportunities within our Learning & Development programs
All of these benefits/perks are effective on the date of hire

There is no such thing as the perfect resume or someone that checks every box. At Innovid we are generous with our time and knowledge and always ready to teach. So however you identify and whatever background you bring with you please apply if this is a role that would make you excited to come into work every day and add to Innovid.

Equal Opportunity Employer: Innovid is an equal opportunity employer committed to our diversity and inclusiveness. We consider all qualified applicants regardless of race color nationality gender gender identity or expression sexual orientation religion disability or age. We strongly encourage women people of color members of the LGBTQIA community people with disabilities and veterans to apply. We are actively working to be an anti-racist organization. Were committing to creating an inclusive and equitable workplace for all of our employees. You can read more about our commitment to DEI here.

If you are located within the EEA and subject to GDPR or are a California resident subject to the California Consumer Privacy Actclick hereto understand how Innovid processes your personal information and how you can exercise your rights.

We have received reports of individuals posing as Innovid representatives and authorizing work for freelancers. As part of the scam the freelancers are asked to pay for money transfers before receiving compensation for their work. Please do not engage with anyone on social media or via telegram offering consulting work from Innovid. Carefully check the email address of any solicitor. Non-Innovid email addresses (such as Gmail Yahoo etc.) should be ignored. To validate that an offer from our company is legitimate please contact us at

Required Experience:

Senior IC

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