Senior Infrastructure Engineer
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Job Summary
- Provision of BAU Infrastructure support to internal stakeholders.
- Ensure optimal availability and performance of critical infrastructure components and applications.
- Act as a key internal technical resource for major change projects.
- Work closely with 3rd party vendors to ensure service provision and project delivery falls in line with business expectations.
- Act as an escalation point for complex support issues.
- Monitor the overall health of the infrastructure and responding to alerts as required.
- Scope design and implement new systems.
- Produce and maintain high quality system and project documentation.
- Monitor incoming security threat alerts and act when required.
- Provide regular feedback to the Head of Infrastructure for projects incident management and change management.
- Mentor and guide junior members of the team.
- Strong experience managing Windows domain environments at an advanced level (Active Directory Group Policy Certificate Service etc) .
- Strong Azure O365 and Exchange Online administration skills.
- Extensive experience working in a heavily virtualised environment (VMWare v6.5 ideally).
- Previous experience administering and maintaining Storage Area Networks.
- Basic SQL server administration including installation access management and backups/restores.
- Good general knowledge of network administration (TCP/IP DHCP DNS)
- Previous experience working of firewall switch or router administration (Palo Alto or Cisco Preferred).
- Good experience with application packaging and deployment.
- Experience setting up and maintaining desktop image deployment solutions.
- Experience setting up and maintaining patch deployment solutions.
- Demonstrable experience of working with an identity & access management solution (such as OneLogin Duo Okta ADFS ).
- Azure M365.
- Endpoint Management Solution - SCCM
- Infrastructure Monitoring - Paessler PRTG
- Backups - Rubrik
- Security Tools Mimecast Zscaler BitDefender
- Mobile Device Management - Airwatch InTune (MDM & MAM)
- Unified Communications - Cisco Webex Microsoft Teams
- Strong business stakeholder management
- Professional and positive with good customer-facing practices
- Analytical and diligent with attention to detail
- Resilient: The ability to cope successfully under pressure and with shifting priorities
- Articulate transparent with excellent communication skills in both written and spoken English
- Effective collaborator and communicator at all levels who use their initiative and shares skills
- Be a self-motivated self-sufficient enthusiastic team player
- Achieve results and targets Can do attitude with initiative and drive
- Be willing to travel locally and internationally as required
Required Skills:
Experience and Qualifications - Excellent Windows OS systems administration knowledge (Windows Server 2012 R2/2016/ 2019 Windows 10) - Strong experience managing Windows domain environments at an advanced level (Active Directory Group Policy Certificate Service etc) . - Strong Azure O365 and Exchange Online administration skills. - Extensive experience working in a heavily virtualised environment (VMWare v6.5 ideally). - Previous experience administering and maintaining Storage Area Networks. - Basic SQL server administration including installation access management and backups/restores. - Good general knowledge of network administration (TCP/IP DHCP DNS) - Previous experience working of firewall switch or router administration (Palo Alto or Cisco Preferred). - Good experience with application packaging and deployment. - Experience setting up and maintaining desktop image deployment solutions. - Experience setting up and maintaining patch deployment solutions. - Demonstrable experience of working with an identity & access management solution (such as OneLogin Duo Okta ADFS ). Experience as an advantage - Azure M365. - Endpoint Management Solution - SCCM - Infrastructure Monitoring - Paessler PRTG - Backups - Rubrik - Security Tools Mimecast Zscaler BitDefender - Mobile Device Management - Airwatch InTune (MDM & MAM) - Unified Communications - Cisco Webex Microsoft Teams More About You - Strong business stakeholder management - Professional and positive with good customer-facing practices - Analytical and diligent with attention to detail - Resilient: The ability to cope successfully under pressure and with shifting priorities - Articulate transparent with excellent communication skills in both written and spoken English - Effective collaborator and communicator at all levels who use their initiative and shares skills - Be a self-motivated self-sufficient enthusiastic team player - Achieve results and targets Can do attitude with initiative and drive - Be willing to travel locally and internationally as required
