Senior Freight Forwarder

Job Req Number: 118035
Time Type: Full Time

At DSV were building the worlds leading logistics and transport network. With this exciting growth comes opportunity and were looking for new talent to join us.

Senior Freight Forwarder Export Gateway Operator

Feltham Monday to Friday

Main Purpose of the role

DSV is recruiting for an Export Gateway Operator at our Feltham location. Reporting to the Export Gateway Manager you will support the day-to-day operations of the Gateway department. This is a dynamic and fast-paced environment handling a wide range of products destinations and shipment types. If you enjoy variety and thrive in a busy operational setting where no two days are the same this could be the role for you.

What will you be doing

• Manage and coordinate export air freight shipments ensuring timely processing and on-time departures.
• Prepare review and maintain accurate export documentation including AWBs manifests customs entries and freight system records.
• Coordinate with airlines handling agents warehouse teams overseas offices and customers to secure bookings manage cargo movements and provide shipment updates.
• Ensure compliance with aviation security customs and industry regulations including IATA CAA HMRC and destination-country requirements.
• Monitor shipment progress proactively resolved operational issues and escalated potential delays to maintain service standards.
• Maintain accurate cost and rate information while supporting continuous improvement cargo security and health and safety procedures.

About You

• Over 2 years of experience in Export Air Freight operations including direct carrier and airline coordination.
• Strong knowledge of ULD planning build processes and aircraft loading requirements across multiple aircraft types.
• Experienced in handling specialised cargo including Aerospace Automotive Dangerous Goods (DG) and Pharmaceutical shipments.
• Customer-focused professional with excellent communication skills and a commitment to delivering high-quality service.
• Proven ability to work effectively under pressure prioritise competing tasks and resolve operational challenges efficiently.
• Strong attention to detail accuracy numeracy and IT proficiency with experience adapting quickly to freight management systems including CargoWise One (CW1).

What can we offer you

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company with a team of 160000 operating in over 90 countries.

In addition we can offer access to a selection of employee benefits such as:

Enhanced Annual Leave Entitlement from your start which increases with length of service.

Salary Sacrifice Cycle Scheme

Employee counselling for support with physical and mental wellbeing

Company Pension which when a member of also provides access to Life Cover and Critical Illness cover

Next Steps

If this sounds like the next step for you please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

Start here. Go anywhere

Visit and follow us on LinkedIn and Facebook.