Senior Finance Operations Manager

We are Indeed Flex. We Help People Get Jobs. Right now were hiring!

We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed transparency and choice.

We operate with the agility and energy of a high-growth scale-up but we are backed by the stability and resources ofIndeed - the worlds #1 job site. This gives us a unique advantage: the freedom to innovate at speed with the muscle to dominate the market.

This is an in-office role five days per week with the option to work from home on Thursdays.

We are based literally a 30-second stroll from Farringdon station.

The Role

The Senior Manager of Finance Operations leads the Finance Operations organization responsible for maintaining accurate operational and financial data across the business. This team owns the operational source of truth for money movement through the marketplace including time & attendance and rates invoicing and billing collections and operational exceptions. Working closely with R&D Payroll Finance Revenue Strategy and Operations the role is responsible for improving automation strengthening controls and ensuring finance operations processes scale efficiently while supporting payroll invoicing & billing collections gross profit revenue and financial reporting.

What youll be doing

• Lead develop and manage Finance Operations leaders and teams responsible for Finance Operations Billing and Accounts Receivable.
• Set the strategy operating model and priorities for the Finance Operations organization ensuring alignment with business objectives and long-term scalability.
• Own the end-to-end reconciliation process for completed shifts ensuring time & attendance rates invoicing billing collections agency settlement and financial reporting data are accurate and aligned.
• Own the operational inputs to revenue gross profit accounts receivable and bad debt reporting ensuring financial data is complete accurate and flows correctly into downstream accounting and reporting systems.
• Own operational service levels and performance metrics across finance operations workflows including accuracy automation exception management and stakeholder experience.
• Partner closely with R&D leadership to improve product workflows automate operational processes and continuously reduce manual work through process redesign and product improvements.
• Lead the investigation and resolution of the most complex reconciliation issues escalations agency queries and operational exceptions.
• Partner with Revenue Strategy and Operational leadership to onboard new client requirements ensure finance operations processes are scalable and flag client payment or overtrading risks.
• Oversee billing invoicing accounts receivable and collections operations ensuring processes are accurate timely scalable and supported by appropriate controls.
• Own credit management collections performance aged debt reduction bad debt recommendations and write-off approvals in accordance with company policy.
• Lead weekly AR ledger and overtrading reviews ensuring potential payment issues are identified escalated and addressed with Revenue leadership.
• Partner with FP&A Controllership and Finance leadership during month-end close P&L reviews bad debt provisioning and financial performance analysis.
• Partner closely with Payroll leadership to ensure reconciled operational data supports accurate and efficient payroll processing.
• Support month-end close audit activities reporting requirements and financial controls.

• Experience in staffing workforce management marketplaces or other high-volume operational environments preferred.
• Experience with finance and operational platforms such as NetSuite Salesforce or similar systems.