Senior Engineering Specialist Lead Appian

Permanent Full Time

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As aSenior Technical Lead - Appian you will be accountable for delivering supporting and continuously evolving enterprise automation solutions that improve operational efficiency quality risk management and client experience. You will provide technical leadership across the full software development lifecycle while partnering closely with business leaders product owners architects analysts infrastructure teams and vendors to design build deploy and support scalable automation solutions.

This role combines deep Appian expertise people leadership solution architecture oversight operational excellence and strategic technology direction.

What You Will Do

Technical Leadership & Solution Delivery

• Lead the design development implementation and support of Appian Workflow IDP and RPA solutions across the enterprise.
• Partner with business analysts product owners architects and stakeholders to translate business requirements into scalable secure and maintainable technical solutions.
• Provide technical direction and solution governance throughout the project lifecycle ensuring alignment to enterprise architecture integration patterns security standards and non-functional requirements.
• Develop and maintain Appian applications process models records interfaces integrations data structures and reusable components.
• Drive development excellence through technical reviews coding standards design reviews testing and performance optimization.
• Ensure end-to-end traceability and assess impacts across APIs middleware ETL processes batch jobs and vendor systems.
• Review and approve architecture changes integration modifications and production-impacting deployments.
• Ensure solutions are scalable secure resilient and aligned with long-term platform strategy.

Operational Excellence & Platform Ownership

• Own the administration and governance of the Appian platform across all environments ensuring availability stability security and compliance with enterprise standards.
• Manage platform configuration user provisioning role-based access controls authentication authorization and environment security in partnership with Infrastructure and Cyber Security teams.
• Plan coordinate and execute Appian platform upgrades hotfixes patches and feature enablement activities while minimizing business disruption.
• Monitor platform health capacity performance metrics and usage trends; proactively identify risks and implement optimization strategies.
• Establish and maintain platform operational standards administration procedures support models environment management practices and governance controls.
• Collaborate with Appian support vendors and internal infrastructure teams to resolve platform-related issues and drive service improvements.
• Manage platform licensing entitlement utilization and capacity planning to ensure cost-effective and scalable operations.
• Lead production support application monitoring performance tuning and incident management activities for Appian-based solutions.
• Provide Level 1 and Level 2 support including break/fix resolution upgrades patches and continuous improvement initiatives.
• Lead root cause analysis (RCA) activities for critical incidents and implement permanent corrective actions.
• Review release readiness and ensure rollback recovery and business continuity plans are in place before deployments.
• Manage platform configuration user provisioning role-based access controls authentication authorization and environment security in partnership with Infrastructure and Cyber Security teams.
• Monitor platform health capacity performance metrics and usage trends; proactively identify risks and implement optimization strategies.
• Plan coordinate and execute Appian platform upgrades hotfixes patches and feature enablement activities while minimizing business disruption.
• Establish deployment guardrails validation controls and post-deployment verification processes to reduce operational risk.
• Ensure applications are continuously enhanced secured upgraded and aligned with platform roadmaps.

People Leadership

• Lead mentor coach and develop a high-performing team of Appian developers and automation specialists.
• Provide guidance on architecture design patterns development standards and engineering best practices.
• Support resource planning work allocation performance management and career development activities.
• Foster a culture of collaboration accountability innovation continuous learning and operational excellence.
• Build strong relationships across technology teams business units and external partners to drive alignment and successful outcomes.

Strategic & Continuous Improvement

• Identify opportunities to improve people processes technologies and development practices.
• Evaluate emerging technologies and industry trends including AI-powered automation capabilities and provide recommendations for adoption.
• Contribute to platform roadmaps architecture standards governance models and modernization initiatives.
• Champion Agile and DevOps practices to accelerate delivery while maintaining quality and stability.

What You Will Bring

Education

• Bachelors degree or post-secondary diploma in Computer Science Engineering Information Technology Business or equivalent practical experience.

Experience

• 8 years of experience delivering enterprise software solutions and supporting business-critical technology platforms.
• 5 years of experience designing and delivering Appian solutions across the full software development lifecycle.
• Demonstrated experience leading technical teams and large-scale enterprise initiatives.
• Experience with Workflow Business Process Automation Intelligent Document Processing (IDP) and/or Robotic Process Automation (RPA) platforms.
• Experience operating in financial services or highly regulated environments is preferred.

Technical Skills

• Expert knowledge of Appian application development process modelling integrations records interfaces and deployment automation.
• Strong understanding of system integration patterns APIs middleware technologies and enterprise architecture principles.
• Experience with logical data modelling and application performance optimization.
• Working knowledge of Agile DevOps CI/CD GitLab JIRA Confluence and ServiceNow.
• Experience with cloud and modern automation technologies including AI-enabled capabilities is considered an asset.

Leadership Competencies

• Proven ability to lead inspire and mentor technical teams.
• Exceptional stakeholder management and relationship-building skills.
• Strong analytical problem-solving and decision-making capabilities.
• Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Adaptability and effectiveness in managing ambiguity within a fast-paced evolving environment.

Nice to Have

• Appian Senior Developer Lead Developer or Architect certification.
• Experience with GenAI-enabled process automation solutions.
• Experience with enterprise document processing and OCR platforms.
• Experience managing distributed onshore/offshore delivery teams.
• Exposure to AWS Azure or cloud-native integration services.

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The base salary for this position is between $107800.00 - $157800.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). If you are selected to move forward in our recruitment process your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

Wereunited by a shared purpose: to improve the financialphysicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

Werelooking for people who live our values everyday: we step up we do the right thing and we deliver for our customerscommunitiesand each you someone who always strives to do the right thing who steps up for themselves and others and who delivers with impact Then we want to hear from you!

What we offer:

Were committed to supporting our employees through every stage of their career. Heres what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement access to industry-leading learning programs and up to$2000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefitsplus a $5000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal dayswe support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension planshare ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs service milestone celebrations employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs)mentorshipprogramssocialclubsandevents.

Learn moreaboutCanada Life.

Werecommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants however only those who qualify for an interview will be contacted.

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