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Senior Digital Product Manager Europe

Western Union


Job Location:

London - UK

Monthly Salary: Not provided by the employer
Posted: 26 June 2026 (30+ days ago)
Application Deadline: 23 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Senior Digital Product Manager

EU Digital is on a mission to transform a 175 year old loved brand into the next generation of financial services serving customers across 30 countries with delightful digital products.

We are looking for a Senior Digital Product Manager to lead a strategic product domain within our European Digital business. You will translate the product vision into actionable roadmaps drive measurable customer and commercial outcomes and work cross-functionally to deliver exceptional customer experiences.
This is a highly visible role balancing strategic thinking with hands-on product leadership. You will own a significant product area such as customer acquisition onboarding remittance experience retention high-value senders or adjacent financial services ensuring we deliver customer value while accelerating business growth.

Responsibilities

  • You will own the roadmap and product strategy for a key region product line or business domain within the European Digital portfolio.

  • Translate the broader Digital Product vision into clear priorities objectives and initiatives.

  • Identify customer problems market opportunities and business needs to drive product innovation and growth.

  • Prioritize opportunities using customer insights data analysis experimentation and commercial impact.

  • Lead end-to-end product development from discovery through delivery and optimization.

  • Define product requirements success metrics and business outcomes.

  • Partner closely with Engineering Design Analytics Marketing Compliance

  • Drive product decisions using data experimentation customer feedback and market insights.

  • Drive improvements across acquisition onboarding conversion engagement retention and customer satisfaction.

  • Identify and remove customer friction throughout the customer journey.

  • Lead experimentation programs and conversion optimization initiatives.

  • Ensure products are tailored for local market needs and customer segments across Europe.

  • Influence senior stakeholders across regional and global teams.

  • Communicate roadmap progress priorities risks and opportunities effectively.

  • Build strong partnerships across business technology and operational functions.

  • Mentor and support Product Managers and cross-functional team members.

  • Champion product excellence customer centricity experimentation and data-driven decision making.

  • Promote the adoption of AI-enabled tools and ways of working to improve product delivery velocity and quality.

Requirements

  • 5 - 7 years experience in digital product management within fintech payments banking remittance or high-growth digital businesses.

  • Proven track record of owning and scaling digital products that deliver measurable customer and commercial outcomes.

  • Strong experience in product strategy roadmap development experimentation and product analytics.

  • Deep understanding of customer acquisition onboarding conversion optimization retention and engagement.

  • Exceptional stakeholder management and influencing skills.

  • Strong analytical mindset with the ability to make decisions using data and customer insights.

  • Experience working in complex cross-functional international environments.

  • Passion for solving customer problems and building simple trusted digital experiences.

Benefits

25 days annual leave

Comprehensive life & medical cover

Contributory pension plan

Cycle-To-Work scheme

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Estimated Job Posting End Date:

0

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.


Required Experience:

Senior IC


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