Senior Data Systems Software Engineer

Key Responsibilities

Data Systems Software Development:

• Deliver end-to-end features spanning application services and Oracle Database data models (including star/snowflake patterns).

• Diagnose and improve query and API performance affecting user experience and service-level agreements.

• Introduce controlled experiments (A/B tests) with clear success metrics and data collection plans.

• Designs existing and new services.

Software Development and Coding Design Testing and Optimization:

• Designs software solutions and analyzes and helps identify requirements to achieve business and operational goals independently.

• Adheres to and suggests improvements to all phases of the software development lifecycle.

• Utilizes working knowledge to develop new software features and enhancements following design specifications and develops documents to clarify software design and code.

• Leads code reviews in designated areas to help drive improvements.

• Conducts debugging and troubleshooting to identify and fix moderately complex software issues. Develops fixes for identified issues.

• Implements software testing (e.g. functional and non-functional testing) quality assurance processes software error logging monitoring and observability for effective debugging ensuring review by manager and/or lead throughout the process.

• Exercises judgment and discretion to conduct performance profiling and optimization of coding.

• Troubleshoots and resolves moderately complex issues related to application programming interface (API) functionality and integration.

• Implements moderately complex API versioning lifecycle and interoperability strategies.

Software Architecture Software System Structural Design:

• Designs and develops software systems and services aligned to pre-defined system architecture.

• Develops working knowledge of software architecture decisions and best practices.

• Collaborates with team leads to review work to ensure alignment with software architecture.

• Implements moderately complex performance optimization and scalability strategies in software design.

Issue/Defect Collaboration Software Products Support:

• Collaborates within and beyond immediate team to understand customer issues and align solutions.

• May provide technical guidance and support to customers regarding customer-reported issues independently.

• Coaches mentors and guides others to advocate for customers interests and suggests product enhancements based on feedback.

• Influences team to ensure customer satisfaction through timely resolution of issues and effective communication.

• Implements customer issue and/or defect handling and training processes independently.

• Investigates and troubleshoots complex product maintenance issues to ensure customer agreement on short- and long-term solutions (e.g. future enhancements).

Practices and Standards Compliance Security and Compliance:

• Collaborates with the team to establish and follow development practices and coding standards.

• Exercises judgment and discretion to ensure code quality and adherence to broad acceptance criteria during development.

• Keeps up-to-date with industry best practices and applies them to software development processes.

• Implements secure coding practices to prevent security vulnerabilities.

Development Operations System Maintenance:

• Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g. for critical vulnerabilities).

• Exercises judgment and discretion to drive improvements ensure automation testing and debugging of systems to ensure service/product availability health support and reliability.

Core Responsibilities

Planning & Execution:

• Independently manages work monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements.

• Proactively prioritizes work and adapts to resource or timeline shifts suggesting adjustments to maintain project efficiency.

Collaboration & Partnership:

• Collaborates across teams to align on expectations and achieve shared objectives.

• Builds and maintains a comprehensive understanding of business stakeholder and/or customer needs to build and support effective partnerships.

• Actively listens to diverse perspectives and asks questions to ensure understanding of others.

Problem Solving:

• Independently identifies and addresses standard and non-standard issues in accordance with standard practices escalating more complex issues as appropriate.

• Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors.

• Contributes to knowledge sharing and best practices.

Continuous Learning:

• Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools and staying current with industry trends and best practices.

• Seeks out and leverages feedback and training to improve skills.

• Contributes to a culture of continuous learning and knowledge sharing with team members.

Continuous Improvement:

• Develops ideas and recommends updates to increase the efficiency and effectiveness of processes protocols and workflows within a team.

• Seeks input from team members on alternative approaches and methods for improving work.

Career Level - IC3