Senior Communications Project Manager – Harmonisation and Migration| S4 | CMRB | London or Milton Keynes | Internal Mobility

IT STARTS HERE

Santander () is evolving from a global high-impact brand into a technology-driven organisation and our people are at the heart of this journey. Together we are driving a customer-centric transformation that values bold thinking innovation and the courage to challenge whats possible.

This is more than a strategic shift. Its a chance for driven professionals to grow learn and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Communications Marketing and Responsible Banking Division The Communications Marketing & Responsible Banking (CMRB) function leads the business in its internal and external communications with stakeholders and customers - along with our multi-channel marketing campaigns.

The function has responsibility for the development and use of Santander UKs brand and its sponsorship and events programme.

It leads the UKs work on sustainability and responsible banking.

CMRB isalsoresponsible for Santander UKs strategic and operational messages that help deliver on the long-term management plan for the business.

THE DIFFERENCE YOU MAKE

COMPANY/BUSINESS is looking for a Senior Communications Project Manager based out of Milton Keynes (Unity Place) or London (Triton Square). 12 Month FTC

We are seeking an experienced and highly organised individual to lead and oversee communications activity supporting the product harmonisation (including management of NoVs) and customer migration programme.

This role will be responsible for planning and coordinating communication requirements across both programmes ensuring communications briefs are accurately understood translated and managed throughout the change journey.

Working across Santander UK and TSB the successful candidate will collaborate with a broad range of internal stakeholders (including Legal Product Tech Risk and Data) subject matter experts and communications teams to manage complex dependencies and deliver high-quality outcomes in a fast-paced environment.

Were shaping the way we workthrough innovation cutting-edge technology collaboration and the freedom to explore new ideas. To succeed in this role you will be responsible for:

• Manage the end-to-end communications planning and delivery for product harmonisation and migration activities.

• Develop and maintain detailed communications plans timelines and delivery schedules.

• Coordinate communication requirements across multiple workstreams and business teams.

• Manage stakeholder engagement across Santander UK and TSB building great and effective working relationships.

• Ongoing identification and management of risks and dependencies escalating emerging risks and any issues that materialise with proposed mitigations and actions for resolution.

• Proactive engagement with Risk Line 2 and Internal Audit Line 3 across the CMRB programme and key activities

• Challenge constructively where requirements decisions or approaches are unclear or may create customer or operational impacts.

• Work closely with the wider CMRB team to ensure consistent messaging and alignment with broader communications activity.

• Collaborate with the central Programme IMO function and governance bodies for project updates reporting and communications planning.

WHAT YOULL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. Were enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge skills and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional experience

• Proven experience managing complex communication or change programmes involving multiple stakeholders. (required)

• Excellent planning and organisational skills with the ability to manage multiple projects and competing priorities simultaneously. (required)

• Experience supporting product changes customer communications or business transformation initiatives. (required)

Education

• Prince 2 practitioner or external PMO certification. (preferred)

Languages

• English

Hard Skills

• Project management experience (required)

• Stakeholder management experience (preferred)

• Risk management experience (preferred)

• Familiarity with governance risk and change management processes. (Preferred)

Soft Skills

• Exceptional attention to detail. (required)

• Great stakeholder management skills with the ability to influence and build credibility at all levels. (required)

• Excellent communication and interpersonal skills. (preferred)

• Confidence to speak up ask questions and challenge constructively when required. (preferred)

• Ability to work independently while collaborating effectively within a wider team environment. (preferred)

• Great problem-solving skills and a proactive approach to delivery. (preferred)

• Able to balance strategic thinking with operational delivery. (preferred)

• A good knowledge of Santander products services and the issues that relate to these. (preferred)

WE VALUE YOUR IMPACT

At Santander your contribution matters. We recognise the difference you make every day and we make sure you feel valued supported and rewarded in return.
Here recognition goes beyond pay. Its about the pride you feel in your work the impact you have on customers and communities and the opportunities you have to grow and thrive personally and professionally.

Salary Range:

75600.00 - 113400.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills experience qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.

• Wellbeing that goes beyond work we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical mental social and financial) to give you access to a suite of apps discounted gym and fitness access weekly online classes flexible healthcare and mental health support.

• Support for every life stage from menopause and pregnancy to parenthood and beyond with enhanced family leave childcare options and tailored wellbeing support.

• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

• Global growth opportunities to shape your career learn new skills and explore whats possible across our international network.

Ready to be recognised It starts with you.

LOCAL COMPLIANCE

At Santander were proud to be an inclusive organisation that provides equal opportunities for everyone regardless of age gender disability civil status race religion or sexual orientation.

Were committed to creating a recruitment experience thats accessible fair and welcoming for all candidates.

We want our people to thrive at work and at home while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible our roles are site-based with a hybrid working pattern where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying please consider the travel distance time and cost to your chosen office location(s).

WHAT TO DO NEXT

If this sounds like a role you are interested in then please apply.

For further Guidance please visit Internal Mobility - Candidate Guidance.

If you want to know more about the opportunity:

Please contact: Deborah Lewis -

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