Senior Catering Assistant
Job Summary
Purpose of the Role
To support the efficient operation of the kitchen and catering service by assisting with food preparation basic cooking food service customer care and delivery activities. The role ensures that high standards of food quality hygiene safety and customer service are consistently maintained while supporting colleagues across kitchen and front-of-house operations.
Key Responsibilities
Food Preparation & Production
- Assist with the preparation cooking and presentation of food for breakfast lunch dinner hospitality and buffet services.
- Prepare ingredients sandwiches salads snacks and hot meals in line with recipes specifications and customer requirements.
- Support chefs in all aspects of food production to ensure meals are delivered to agreed quality standards.
- Assist with portioning packing and labelling food items for service or delivery.
- Ensure all food is handled stored and prepared in accordance with food safety and allergen procedures.
Customer Service & Food Service
- Provide a friendly professional and welcoming service to customers at all times.
- Serve food beverages and retail products while maintaining high standards of presentation.
- Operate tills cashless payment systems and EPOS equipment where required.
- Respond to customer enquiries and assist in resolving service issues promptly and professionally.
- Support catering operations across restaurants coffee shops hospitality events retail outlets and service counters.
Delivery & Stock Support
- Assist with receiving checking and storing deliveries in accordance with company procedures.
- Support the preparation and loading of food orders for delivery to customers and service locations.
- Undertake delivery duties where required ensuring food is transported safely and efficiently.
- Help maintain accurate stock rotation and storage practices including adherence to FIFO principles.
- Report stock shortages quality concerns or delivery discrepancies to management.
Hygiene Safety & Compliance
- Maintain a clean safe and organised kitchen and service environment.
- Clean equipment utensils workstations food preparation areas and dining spaces to required standards.
- Complete cleaning schedules temperature checks and food safety records accurately.
- Follow all Food Safety HACCP Health & Safety COSHH and company procedures.
- Support waste management and sustainability initiatives ensuring waste is disposed of correctly.
Teamwork & General Duties
- Work collaboratively with kitchen delivery and front-of-house teams to ensure smooth daily operations.
- Assist colleagues during busy periods and support other catering areas as required.
- Contribute to a positive working environment through professional communication and teamwork.
- Participate in training and development activities to enhance skills and knowledge.
- Carry out any other reasonable duties appropriate to the role.
Qualifications :
- Food Safety 2 within 30 days of starting work
- Health and Safety Qualification (desirable)
- Relevant catering or hospitality qualification (desirable).
- First Aid qualification (desirable).
Skills / Knowledge / Experience Required
- Previous experience in a catering kitchen hospitality or food service environment preferred.
- Basic food preparation and cooking skills.
- Excellent customer service and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Good organisational skills and attention to detail.
- Understanding of food safety hygiene and allergen management.
- Reliable flexible and able to work independently or as part of a team.
Additional Information :
Employee Benefits Menu
At Somerset Larder we believe our people are the secret ingredient to our success. Heres a flavourful look at the benefits weve cooked up for our amazing team:
Generous Time Off
Savour a well-balanced blend of work and personal time with our generous annual leave allowance (30 days including bank holidays)
Pension Contributions with Extra Spice
Prepare for your future with a pension plan that goes beyond the basics 5% from you matched with a hearty 5% from us
Life Assurance
Our life assurance plan is here to provide peace of mind so you can focus on serving up excellence
Cycle Scheme
Get a healthy and eco-friendly start to each day with our cycle scheme perfect for working up an appetite!
Comprehensive Family Leave Benefits
When life serves up big changes were here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.
Free Food and Drink on Shift
Enjoy a daily free meal/drink so you can fuel up and stay energised.
Employee Assistance Programme (EAP)/Mental Health First Aiders
Tap into our 24/7 all-year round helpline and portal Wisdom loaded with resources on health finances legal advice and lifestyle tips a full menu of support options
Christmas Shutdown
Relax during the festive period whilst the operation is closed between Christmas and New Year a rarity for the Hospitality industry (option to volunteer for skeleton staffing)
Learning Development and Apprenticeship Opportunities
Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world.
Access to Occupational Health
As a perk of being part of the HPC project you will have access to Health Partners the UKs leading provider of workplace health services
Refer a Friend Scheme
Use our employee referral programme and benefit financially by adding people from your professional network to our workforce.
Monthly Recognition: A Toast to you
Each month we raise a glass to our star team members who go above and beyond as nominated by their colleagues
Long Service Awards
Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries
Annual Team Awards
Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. Its our way of saying cheers to you!
This benefits menu is our recipe for a rewarding and fulfilling career where you can develop your talents and delight in the journey ahead.
Pre-Employment Screening
Successful applicants will be required to provide a three-year employment history and five-year address history to work on Hinkley Point C.
They must be able to provide in date photographic ID and their right to work in the UK so that security clearance can be obtained as these roles are based on a nuclear regulated site.
Remote Work :
No
Employment Type :
Full-time
About Company
Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more