Senior Administrator (Redeployment 24433)

• Suffolk County Council
• Address: Endeavour House Ipswich IP1 2BX On-site working
• Salary: 28598 per annum pro rata
• Hours:22.2 three days a week (Tuesday Thursday and Friday)
• Contract: Permanent

This is a great opportunity to support local democracy at Suffolk County Council as a Senior Administrator in Democratic Services working alongside politicians and officers across all departments as well as providing advice and information to the public. If youre ready to make a real difference were ready to support your journey.

Reimagine the possibilities.

Your role and responsibilities

• Acting as the first point of contact for councillors members of the public and staff through the councillor service helpdesk.
• Managing multiple inboxes covering a broad range of queries and issues.
• Running budget reports using Oracle Fusion and reconciling spend.
• Administering Councillor Locality Budget Grants.
• Processing Councillor Expense claims
• Maintaining the democracy and governance pages on the Councils website
• Updating the democratic information on the Councils Intranet for staff and councillors
• Handling and recording petitions using an established procedure

You will need

• Ability to work collaboratively as part of a team sharing and supporting workloads as required.
• Excellent organisational and administrative skills with strong attention to detail.
• Understanding of the distinct roles of councillors and officers.
• Confidence using Microsoft Office applications and editing webpages (training will be provided).
• Commitment to delivering high standards of customer service.
• Knowledge of local government and political awareness is desirable.

You can view a full list of requirements in theJob and Person Profile (JPP) which you can find in the How to apply section towards the bottom of this advert.

If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

The Democratic Services Team provides a range of administrational support services to Councillors officers and members of the public. We are a small friendly and supportive team that comprises of range of roles all of which support the governance of the Council.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Sarah Bradfield (she/her) for a casual conversation. You can reach her by calling or emailing.

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 -Upload asupporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Describe a situation where you had to explain information guidance or a process to someone who was unfamiliar with it. How did you ensure they understood

2.What interests you about supporting democratic services and working with elected councillors officers and members of the public

3. When did you last learn something new and how did you go about it

Step 4 -Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see ourHow to Apply page.

Planning to use Artificial Intelligence (AI) Please ensure your application still reflects your own skills experience and ideas. If used inappropriately your application may not be processed. Please read ourguidance for using AI to understand whats acceptable.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator. You can find examples of possible adjustments on ourReasonable Adjustment pages.

Closing date:11.30pm 18 August 2026.

This role is being advertised as Senior Administrator for advertising purposes. If appointed you will be employed as Business Support Coordinator.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite