Senior Account Manager, E-Commerce Tangle Teezer

Who are we

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type straight curly fine fragile or coily our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine from massaging to detangling and blow-drying to styling theyre your daily dose of confidence. So you can take on whatever tangles life throws your way.

The Role

We arelooking for acommercially mindedSenior Account ManagerEcommto join ourhigh-performingteam leading the launchand scalingofTangle Teezers this role you will own the end-to-end strategy and execution for our AmazonInternationalmarketplace presence driving revenue growth maximizing profitability and expanding our footprint acrossmarkets.

The ideal candidate will have a proventrack recordof scaling1P/3Paccounts a deep understanding of International Amazonbusiness and the leadership skills to manage a global portfolio.

In this role youll get to work on:

International Expansion & Market Launches

• Market Strategy:Own the strategy for ournewInternationalmarket launches. You will run the numbers on local market demandanalyzecompetitorsplan dealeventsandnavigatecross-borderlogistics.
• Global Selection Management:Identifyopportunities with marketing teamsandlocalagencies tooptimizelistings forregional markets.
• Localization:Oversee the end-to-end setupof the accounts in owned regions ensuringcustomer experienceisin line with regional standards.

Strategic Growth & Profitability

• P&L:Managethe P&Lfor owned regions establishing and achieving sales and margin targets.
• Channel Roadmap:Define and execute the long-term strategic roadmapforowned regions ensuring alignment with overall corporate growthobjectivesand marketing /brand guidelines.
• Market Share & Positioning:Continuouslymonitorindustry trends competitor movements and shifting consumer behaviour todrive top linesalesprotect brandequityand strengthen market share acrossowned regions.

Data Analysis & Reporting

• DataAnalysis:Analysecomplex datasetsvia Amazon portals Brand Analytics and third-party tools to generate actionable insights per market.
• Reporting: Present monthlyand quarterlyperformance reportsto leadership providing clear visibility into international growthobjectivesmarket-specific hurdles and scaling opportunities.

Advertising & Content

• Setting TROAS targets:Together with the Digital teamwork onimprovingAdvertising initiatives such as setting TROAS targets and pivotSA/DSP/marketingstrategiesto drive sales growth.
• AdvertisingAnalysis:Together with the Digital team set Advertisingstrategiesat regionallevel to ensure sales and brand growth.
• Listing Optimisation:Collaboratewith the marketing and content teamstooptimizeproduct listings on Amazon including keywords images A and productdetail pages.

Cross-Functional Collaboration & Teamwork

• SupplyChain Alignment:Worktogetherwith Operations and Logistics teams to buildaccuratedemand forecasting models ensuring seamless inventory flow into internationalwarehousehubswhile minimizing storage fees andlow stock risks.
• ProductDevelopment Feedback:Act as the voice of the customer byanalysingInternational Amazon reviews and return data routinely sharing these insightswith the businessto drive improvements.
• Mentorship& Knowledge Sharing:Foster a collaborative growth-oriented environment within the e-commerce department by mentoringJuniorAccountManagerson Amazons evolving global ecosystem.

What we are looking for in you:

• 5 years of experience managing Amazon Vendor Central and/or Seller Central accounts.

• International Track Record: Proven success launching brands into at least two non-domestic Amazon marketplaces (e.g. moving a UK brand into APAC).

• Technical Expertise: Understanding of the Amazon Ads eco-system and Amazons supply chain programs (Dropshipping FBA etc.) preferred.

• Third-Party-Tools:Experience usingProfetiro H10/Keepa preferred.

• Problem Solver: Resilient in navigating Amazons eco-system combined with strong analytical and commercial skills to work independently.

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• Excellent communication and organizational skills with attention to detail.

We know that imposter syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply even if you dont tick everything on the list wed love to hear from you!

What it means to be part of Tangle Teezer:

At Tangle Teezer being part of our PAC means being Proud Authentic and Championing each other every day.

• Proud:We arepassionately proudto do things differently so we perform brilliantly-just like our hair tools.
• Authentic:We welcomeeveryone as they are we bring our true selves to work and show up as who we want to be.
• Champion:We arechampions of one another our brand and our environment.

Join us and embrace these values to help create innovate and deliver products that people lovetogether. To see more about our culture and what makes us uniqueclick here.

The good Stuff:

For all your hard work and dedication we have fantastic rewards for you

• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home
• Salary from 65000
• Performance-related bonus of15% based on annual salary
• 27 days holiday with the option to buy or sell holiday days
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible bank holidayschoose the standard bank holidays or swap them for dates that are more meaningful to you
• Free in-office massages
• Enhanced family policies
• Supportive Period & Menopause Policies
• Enhanced pension scheme
• Life assurance at 4x your salary
• Private medical insurance
• Medical cash plan for everyday healthcare needs
• Cycle to Work Scheme
• Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!