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SEN Transport Coordinator
Job Location:
Yearly Salary:
Experience Required:
Posted:
3 June 2026 (30+ days ago)
Posted:
Application Deadline:
31 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
SEN Transport Coordinator (Full-Time) 30k-32k
Location: Sidcup
Summary
Clover Cars a leading passenger transport company specializing in Special Educational Needs (SEN) school transport is seeking a proactive and organized Operations Coordinator. This role is crucial in ensuring the smooth operation of our daily transport services focusing on reliability and care for vulnerable children. You will manage logistics handle route changes and ensure safe timely and professional transport for our passengers.
Responsibilities
- SEN Transport
- Oversee daily school transport scheduling and logistics.
- Communicate with councils passenger assistants parents and drivers in real-time.
- Track crew attendance and monitor performance using in-house systems.
- Oversee daily school transport scheduling and logistics.
- Circuit Bookings
- Manage incoming bookings and assign vehicles and drivers.
- Maintain clear communication with customers regarding schedules and changes.
- Manage incoming bookings and assign vehicles and drivers.
- General Administration
- Respond to inbox messages and operational queries.
- Provide administrative support to the operations team.
- Respond to inbox messages and operational queries.
- Customer Service & Satisfaction
- Address customer complaints and concerns professionally.
- Log and escalate feedback to improve services.
- Address customer complaints and concerns professionally.
- Compliance & Safety
- Ensure compliance with transport regulations and licensing standards.
- Promote a safety-first culture and report incidents promptly.
- Ensure compliance with transport regulations and licensing standards.
Requirements
Requirements:
- Experience in transport operations or logistics.
- Excellent written and verbal communication skills.
- Strong IT literacy including Excel and transport booking systems.
- Ability to multitask remain calm under pressure and solve problems quickly.
- Punctual reliable and organized.
Desirable
- Knowledge of SEN transport local authority contracts and PATS/safeguarding awareness.
- Experience with cab firms school routes or minibus fleets.
Hours
- 45 hours per week Monday-Friday
- Shift pattern: 9am-7pm
Additional Information
- Ability to commute/relocate: Sidcup DA15 8PT: reliably commute or plan to relocate before starting work (required)
- Experience: IT literacy: 1 year (required); Controller or SEN transport: 1 year (required)
- Language: English (required)
- Work authorization: United Kingdom (required)
- Work Location: In person
Benefits
Benefits
Free parking
Company pension
Health & wellbeing programme
On-site parking
Required Skills:
Desirable Knowledge of SEN transport local authority contracts PATS/safeguarding awareness. Previous experience working with cab firms school routes or minibus fleets. Hours 45 hours a week Monday-Friday Shift pattern: 9am-7pm Pay: 30000.00-32000.00 per year Benefits Company pension Free parking Health & wellbeing programme On-site parking Ability to commute/relocate: Sidcup DA15 8PT: reliably commute or plan to relocate before starting work (required)
Required Education:
Experience: IT literacy: 1 year (required) controller or SEN transport : 1 year (required)
