Security System Engineer (Service and Maintenance)

Location: London
Contract Type: Permanent
Salary: 35k-40k

• Join a supplier-agnostic security systems leader with a client-centric approach and ambitious growth plans

• Collaborate with a positive energetic team that values professional development and work-life balance

• Enjoy a competitive salary overtime pay standby payment pension and generous holiday allowance

• Benefit from private medical insurance Medicash cashback scheme social activities and volunteering days

Our client a well-established name in the security systems industry is seeking a skilled Service & Maintenance Engineer to join their dynamic team in Blackfriars London.

As a Service and Maintenance Engineer you will play a crucial role in delivering top-quality service and maintenance activities either directly or through contractors. Your expertise will ensure that all work is completed on schedule and meets both client and company standards.

• Deliver all service and maintenance activities ensuring timely completion to required standards

• Produce high-quality documentation and reports

• Manage client interactions with strong communication skills

• Apply fault-finding techniques for prompt issue resolution

• Provide technical support to clients

• Attend multiple callouts daily to improve first-time fix rates

• Support the Project Installations team when needed

• Encourage client feedback surveys

• Minimum 4-8 years of industry experience in Security Systems Service and Maintenance

• Excellent verbal and written communication skills

• High level of organization and practical aptitude

• Ability to work independently and manage time effectively

• Proficiency in MS Office and work management applications

• Demonstrable knowledge of IP technology and good understanding of networking (Cisco TCP/IP routing switching)

• Experience with Service and Maintenance QA and report writing

• Proven problem-solving ability

• Preferred experience servicing maintaining and troubleshooting Access Control Intercoms CCTV and Intruder Alarm systems

• Customer-facing experience and ability to integrate multiple systems

• Familiarity with NSI standards and advanced understanding of IP networks and VLANS

• Full clean UK driving license

This leading security systems company has made a name for itself throughout the UK and globally. With a supplier-agnostic approach they prioritize doing whats right for the client.

• Competitive salary overtime pay and on-call rota standby payment

• Company pension scheme

• Generous holiday allowance (25 days plus bank holidays with an additional 5 days based on loyalty)

• Monthly work-life balance day after 3 months

• Birthday day off

• Private medical insurance and cashback scheme after 3 months

• Social activities and team events

• Two annual volunteering days

Alongside this attractive benefits package youll be part of a positive energetic team that values a happy disposition and fosters a supportive collaborative work environment. This is an opportunity to grow your career with a company that prioritizes your well-being and professional development.

Interested in learning more Get in touch or apply today wed love to hear from you.