Second Line Analyst Application Packaging

Location: UK - Nottingham Job-ID: 220030 Contract type: Standard Business Unit: Information Technology

Second Line Analyst Application Packaging

Life on the team
Nottingham (full-time on-site)
SC clearance needed or eligibility to pass

At Computacenter youll be part of a collaborative forward-thinking Application Packaging team that supports some of our most high-profile and secure customers.
Based from our Nottingham office youll work alongside experienced professionals who are passionate about delivering high-quality solutions in a dynamic agile environment.
We foster innovation professional development and a shared commitment to excellence in everything we do.
The role will be tasked with importing the applications and carrying out a test deployment.
Troubleshoot to a 3rd line level including debugging installations via log files and IT skills are a part of this role.

What youll do
Responsible for communication and interaction with identified business users.
Update of all assigned records in the workflow tool
Import of packaged application into SCCM
Creation of AD groups ready for deployment
Test deployment from SCCM (OAT)
Escalation of issues to the team lead/local management
Investigation of possible application dependencies and escalation to technical authority
Troubleshooting of application error messages during installation

What youll need
Must be able to undertake SC clearance
Customer facing experience
Office365 experience
Basic knowledge of the Application Logistics Lifecycle
General Windows support and configuration experience
Good Communication skills written and verbal.
Knowledge of MSI and/or App-V technologies
Basic knowledge of VBScript
Knowledge of SCCM importing applications collections and advertisements
Group Policy and local permission setting knowledge
Ability to troubleshoot application error messages and diagnose the fault
Ability to undertake complex multi-layered application dependency investigation

About us

Computacenter is a leading independent provider of IT infrastructure services with about 21000 employees worldwide. We work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and managing our customers infrastructures.

We offer a friendly open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community

Were growing. Were hiring. We encourage. We empower. We support.
#winningtogether #peoplematter