School Receptionist & Office Assistant – Progressive Secondary Academy in Bristol

Start Date: September 2026

Contract: Full-time Permanent (Term-Time Only 1 Week)

Salary: Paid to scale (Support Staff Framework)

A progressive Secondary Academy in Bristol is seeking a professional highly articulate and exceptionally organised School Receptionist to join their busy central administration and front-of-house team. This position is a fantastic opportunity for an experienced receptionist corporate administrator or customer relations specialist looking to manage a vital front-line student and visitor hub within a highly supportive and modern learning environment.

The successful candidate will take full operational accountability for the daily running of the main reception area serving as the principal point of contact for parents visiting educational professionals and members of the regional community. Primary responsibilities include managing a high-volume digital switchboard routing telephone queries sorting incoming and outgoing mail logistics and operating the schools digital access control software to manage visitor security logs. You will also coordinate basic attendance tracking entries manage the centralized reception email inbox and assist the wider administrative faculty with data entry and document printing during quieter desk periods.

You will support strict safeguarding protocols by ensuring all on-site visitors are cross-referenced with statutory logs DBS files and issued appropriate identification tracking. A warm welcoming manner under pressure superb communication skills and complete discretion are essential to maintaining a safe professional and efficient frontline environment.

This is an 11 to 18 well-established Academy in Bristol with a powerful reputation for academic progress structural innovation and support staff welfare. The school features beautifully modernised administrative suites welcoming reception spaces and a highly cohesive support staff faculty.

The front-of-house team is treated as an essential highly valued foundation of the wider school community. Staff benefit from a supportive professional culture an approachable senior leadership team and funded pathways for continuous specialized training (including advanced safeguarding customer relations and first aid modules).

• Proven practical experience in a front-of-house receptionist administrative support or customer-facing role

• Basic IT and database literacy with the comfort to navigate digital logging platforms emails and student databases (such as SIMS Arbor or Bromcom)

• Strong interpersonal and communication skills with a professional and clear telephone manner

• Clear understanding of basic school safeguarding and visitor tracking security parameters

• Ability to prioritize tasks effectively in a fast-paced environment while maintaining an approachable calm presence

To apply please send your comprehensive CV as soon as possible.