Salesforce Classic Technical Lead
Job Summary
Role Summary
The Salesforce Classic Technical Lead owns the hands-on technical quality of established Salesforce Classic orgs typically large heavily customised codebases with significant accumulated technical debt that are maintained and enhanced under a managed-service arrangement. The role combines deep Apex/Visualforce engineering with the discipline of objective tool-driven code-quality remediation: planning and executing severity-based remediation against the Salesforce Code Analyzer baseline enforcing deployment quality gates protecting platform stability (governor limits data storage) and maintaining a defensible evidence trail suitable for client and audit scrutiny
Responsibilities
Code remediation & quality governance
Plan and lead severity-based remediation of legacy Apex classes triggers and Visualforce across large Classic orgs prioritising objectively-defined critical issues (Sev 1/2) over cosmetic ones.
Operate the Salesforce Code Analyzer (PMD and associated engines) as the authoritative quality baseline; classify findings strictly against the Salesforce severity definitions rather than subjective interpretation.
Enforce a strict remediation discipline: genuine fixes only (no suppressions / @SuppressWarnings / NOPMD) no net increase in any severity and no functional/behavioural change during remediation.
Author and maintain custom PMD rules (XPath-based rulesets referenced via ) to codify agreed quality patterns for consistent repeatable detection.
Define and uphold a clear exit / completion framework (zero Sev 1/2 managed Sev 35 thresholds documented acceptance of exceptions) so remediation has an objective finite endpoint.
Engineering & delivery
Remediate genuine production-impacting issues missing CRUD/FLS enforcement sharing violations empty catch blocks non-bulkified DML SOQL/DML in loops and XSS/escaping in error messages with evidence that behaviour is preserved.
Lead peer review and architect-level review; ensure every change is backed by pre/post static-scan logs and test results before sign-off.
Drive test-quality standards: meaningful assertions over coverage percentage correct use of ()/stopTest() @TestSetup and elimination of unreliable / false-positive tests; maintain coverage at or above the deployment threshold.
Own deployment readiness through CI/CD and merge-request quality gates (e.g. AutoRabit) ensuring no code is promoted without passing the agreed static-analysis gate.
Platform stability & operations
Monitor and manage org health against governor limits Apex code size data and file storage API consumption async/batch processing and define proactive thresholds and escalation criteria.
Lead data-storage optimisation and archival strategy (e.g. archiving high-volume historical/closed records to an external store) in line with the clients data-retention and compliance obligations before recommending storage procurement.
Produce regular accurate status and governance reporting (weekly status monthly governance packs KPI/RAG dashboards) suitable for client delivery and senior stakeholders.
Stakeholder & governance
Act as the technical point of contact with client engineering and architecture stakeholders; explain tooling severity classification and remediation approach clearly and defensibly.
Maintain rigorous evidence and documentation (classification logs exit-framework records support-case trails) appropriate to a regulated banking environment and client escalation governance.
Coordinate with vendor support (e.g. Salesforce cases) to resolve tooling/configuration issues and to substantiate the teams quality position.
Mentor developers on coding standards preventive quality practices and the remediation methodology to avoid reintroduction of debt.
Qualifications
812 years in IT with 5 years hands-on Salesforce development; demonstrable experience with Salesforce Classic and legacy org maintenance.
Strong Apex Visualforce SOQL/SOSL triggers asynchronous Apex (Batch/Queueable/Future) and Salesforce data model expertise.
Practical experience with the Salesforce Code Analyzer / PMD running scans interpreting and classifying violations by severity and ideally authoring custom XPath rules.
Solid grasp of Salesforce security and sharing model (CRUD/FLS with/without sharing) bulkification and governor-limit management.
Experience with CI/CD and deployment tooling (AutoRabit Gearset Copado or similar) and source control / merge-request workflows.
Experience operating in a managed-service / enterprise support model including status reporting SLAs and client governance.
Excellent written and verbal communication able to produce clear governance documents and explain technical positions to non-technical and senior stakeholders
Desirable / Preferred
Financial-services or other regulated-domain delivery experience with awareness of data-retention and audit expectations.
Salesforce certifications: Platform Developer I/II and ideally an Architect-track credential (e.g. Application Architect).
Experience with data archival approaches (external SQL / CData / DBAmp) and large-data-volume management.
Exposure to Lightning migration planning from Classic.
Familiarity with quality/management reporting and RAG-based delivery governance.
Key Competencies
Objective evidence-led decision making anchors quality judgements to defined standards not opinion.
Disciplined and risk-aware protects production stability and avoids regressions under delivery pressure.
Clear communicator and credible client-facing technical voice.
Ownership and follow-through drives issues to closure and maintains a defensible audit trail.
Required Experience:
Senior IC
About Company
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better f ... View more