Sales Team Leader

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances less time on the phone to suppliers and less admin. Its a game changer.

Its also a great place to work. Everybody gets stuck in to make things work the team will make you feel welcome from day one and the office is near some pretty great pubs.

The Sales team is at the core of One Utility Bill. As one of our Sales Team Leaders your determination dedication and personal approach will give our team and our customers confidence that you will get the right solution for them.

Reporting to the NotifySales Manager youll lead a motivated team of up to 10 Advisors to achieve their ambitious targets and help One Utility Bill on its growth journey. Youll be expected to work alongside the team driving success through coaching training and process improvements to ensure your all-important KPIs are hit.

Heres just some of the things you can expect to be doing in this role:

• Leading weekly team meetings and daily stand-ups for training to discuss updates within the company and any actions that need to be carried forward

• Completing team performance analysis as well as weekly and monthly reporting on KPIs

• Requesting reports and carrying out analysis in our database

• Coaching Recruiting Training and onboarding

• Represent the companys objectives to your team build plans to deliver these objectives and motivate your team into exceeding expectations.

• Writing reports and presentations analysing the performance of your team and delivering these to the Senior Leadership Team and key external stakeholders

• Quality Assurance Call monitoring

• Be responsible for the professional development of your team members including sales training personal development and monthly 121s and performance management.

• Being the first point of contact for the team for advice on handling difficult customer queries and escalations

• Creating training documents for the Sales team

• Working to improve the teams efficiency and lead conversion

• Working closely with team leaders and managers from other departments to improve internal processes

• Strong verbal and written communication skills are essential

• Confident phone manner

• Ability to multi-task and move between tasks using prioritisation

• Must be self-motivated and have a positive attitude

• Excellent verbal and written communication skills

• Have fantastic organisational and time management skills

• People management skills to develop your team and improve their performance

• Problem-solving skills

• Resilience understanding patience and empathy

As well as all of the great perks listed below heres what you can expect to gain financially from this role

An annual salary of 32572.95

On target earnings of 8000

Up to 10% of your salary paid as a bonus when you achieve your objective

Were a fast-growing high-performing business and thats because everyone chips in to make things work and we all know what we need to do to succeed. Performance metrics are only part of the equation they tell us what we need to achieve. Our company values and goals tell us why and our competencies how. Heres some key OUB terminology that youll become very familiar with.

• Matter Everyones role is essential OUB is on a mission and we cant do it without you.

• Own It Take responsibility for your domain. Trust yourself and trust others to deliver.

• Graft Work hard and smart. Thats how we grow and do the best for our customers.

• Work as One Respect other people. Try to leave your ego at the door.

• Do the Right Thing Treat everybody well and do your best. Support one anothers goals.

• Drop and Roll Learn from mistakes get comfy with change and do your best to adapt.

• Set the Bar High Whether youre solving problems or making a brew. Do it with gusto.

• Be Fiercely You Be human and be genuine. Bring your skills and yourself to work.

• Enjoy the Journey Have some fun and make sure others do too.

• Dependable Taking ownership of performance and demonstrating accountability.

• Customer First Thinking about the customer before making any decision.

• Co-Star Collaborating and communicating. Showing a commitment to shared goals.

• Expert Seeking out knowledge and opportunities to perform better in my role.

• Leadership Communicating shared goals clearly and effectively.

The shift pattern for this role is Monday to Friday 10am-6pm with 1 in every 4 Saturdays required. Saturdays are 9am-5pm.
This is an office-based role.

Be Fiercely You isnt just a value its how we thrive! We believe our strength comes from a truly diverse team where everyone feels valued and respected. If youre passionate about what you do we want to hear from you no matter your background