Sales Support Specialist

Cambridge UK Full-time or Part-time Permanent Hybrid

Salary: 38000 to 48000 DOE

The salary range for this role is broad as we are able to consider varying levels of offer made will carefully take into account level of experience (including relevant industry experience) transferable relevant skills and previous relevant achievements.

Riverlanesmission is to master quantum error correction (QEC) and unlock a new age of human progress. From advances in material and climate science to complex chemistry simulation for new drug design quantum computers will help humanity solve some of its most important challenges. But without QEC the industrys defining technical challenge such breakthroughs can never be is the world leader in QEC technology. QEC is a complex problem that requires a range of skillstalentand passion.

Having raised more than $125M in funding to date to accelerate ourcutting-edgeR&D in quantum error correction (QEC) Riverlane partners with many of the worlds leading quantum hardware providers and government agencies to make fault-tolerant quantum computing a reality.Weremaking remarkable progress and growing fast.

Riverlane is looking for a Sales Support Specialist to join our growing Commercial and go-to-market team in the UK. This role exists to keep the commercial engine running smoothly: clean pipeline data reliable reporting and well-coordinated deal admin so our Business Development team can focus on customers and closing.

Youll work closely with the Commercial team (currently four and growing) acting as the operational backbone across CRM hygiene sales reporting finance liaison and meeting/document coordination. This is a hands-on detail-oriented role suited to someone who enjoys structure spreadsheets and making sure nothing falls through the cracks in a fast-moving scale-up.

Reporting into the Commercial team this role has the potential to evolve as we scale globally with scope to grow into a broader sales operations remit over time.

Note: this is an office-based position requiring you to be in our Cambridge office at least four days a week.

Pipeline & sales reporting

• Own day-to-day hygiene of Salesforce and other CRM tools: keeping opportunities close dates and account plans up to date
• Check consistency across reporting tools (spreadsheets account plans Salesforce) and flag misalignments to the BD team
• Support document preparation for tracking sales pipelines forecasts and forward-looking revenue working with the commercial team to reconcile projections
• Liaise with Finance on targets for the next 6/12 months including checking close dates and preparing a clean reconciled view of current targets

Deal & contract admin

• Basic contract support and administration (Q&A routine amendments budget updates)
• Liaise with Finance on invoicing and documentation after sales closure
• Interface with internal support functions (Finance Legal PMO) to keep deals moving

Meeting & team coordination

• Help prepare agendas for BD-led meetings coordinating material gathering from BD and other teams
• Coordinate meetings VIP visits conferences events and off-sites
• Diary management and travel booking (UK and international) for the team members you support
• Provide an operational interface with the Riverlane US Singapore and other global teams to keep administrative practices aligned

General

• Quickly establish the varying needs of the team members you support and how best to serve them
• Establish and maintain first-class working relationships with internal and external stakeholders
• Develop a solid understanding of the quantum ecosystem so you can credibly engage with people inside and outside the company

• Experience in a sales support sales operations or commercial coordination role
• Hands-on experience with a CRM (Salesforce strongly preferred) for data entry hygiene and basic reporting
• Strong Excel skills for pipeline tracking and reporting; comfortable with Word PowerPoint Outlook and Teams/Zoom
• Excellent organisational skills and comfort managing a demanding changing workload with competing priorities
• Excellent written and verbal communication skills
• Ability to absorb information quickly and adapt calmly to last-minute change
• Self-motivated proactive and genuinely enjoys supporting a team through fast-paced change

• You have experience working in a start-up or scale-up environment
• You have experience working in a marketing science or technology setting
• You have prior exposure to executive/diary support alongside sales operations work

• A comprehensive benefits package that includesan annual bonus planprivate medical insurance life insurance and acontributory pension scheme

• Equity so that our team can share in the long-term success of Riverlane

• 28 days annual leaveplus bank holidays and enhanced family leave

• A diverse work environment that brings together experts in many fields (including software and hardware development quantum information theoryphysicsand maths) and over 20 different nationalities
• A learning environment that encourages individual team and company growth anddevelopment including a regular programme of learning events and training and conference budgets

Please upload a CV and covering letter by clicking Apply. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role.

We review CVs as we receive them and interview as soon as we have applications thatlooklike a good match. We do not use closing dates. So pleaseapply as soon as possible to avoidmissing out onthis role.

If you have any queries please contactcom.

Everyone is welcome at Riverlane. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age disability ethnicity gender gender reassignment religion or belief sexual orientation marital or civil partnership status or pregnancy and maternity/paternity.

Women and other underrepresented groups may be less likely to apply for a role unless they meet all ornearly allof the this applies to you we still encourage you to apply - you may be a great fit even if youdontmeet every single to hear from you.

If you need any adjustments made to the application or selection process so you can do your best please let us know. We will be happy to help.

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