Sales Support Administrator GTM

Were looking for a Sales Support Administrator with experience of working with sales team to provide administrative sales support to one of the sales team in GTM focusing on efficient processing and maintenance of core sales and revenue activities.

You will support internal sales teams and operational processes rather than acting as a client-facing relationship owner. You will ensure orders billing and system updates are completed accurately and on time contributing to a smooth sales and revenue cycle.

Responsibilities 

Operational & Administrative Support

• Process and maintain Sales BU activities including:
  • Resetting and updating system settings
  • Maintaining accurate product and customer configurations
• Support revenue and billing activities ensuring accuracy of data and alignment with agreed commercial terms
• Process new orders and quick-win opportunities ensuring timely setup and readiness for delivery
• Complete routine data entry and updates across systems (e.g. CRM / billing / systems)

Sales Support (Execution)

• Support the preparation and processing of quotes orders and contracts ensuring information is complete and accurate
• Maintain clean and up-to-date CRM records for all supported transactions
• Track progress of orders and raise issues where information is missing or incorrect

Process & Quality

• Follow defined processes and procedures to ensure consistency and compliance
• Identify and escalate data quality issues or recurring errors to senior team members
• Support simple process improvements through feedback on operational challenges

Communication & Coordination

• Act as a point of contact for internal queries relating to order processing billing or setup
• Liaise with relevant internal teams (e.g. billing ops support) to resolve queries and complete tasks
• Provide timely updates on task progress and completion

Qualifications :

• Experience in a sales administrative sales support or sales operations role
• Experience speaking to customers. 
• Comfortable working with systems such as CRM billing platforms or internal tools
• Strong attention to detail with the ability to handle high-volume process-driven work
• Good written and verbal communication skills
• Ability to follow processes and work within defined guidelines

Additional Information :

Benefits package includes:

• Hybrid working - 40% office based
• Great compensation package and discretionary bonus
• Core benefits include Pension Bupa healthcare Sharesave Scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

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Remote Work :

No

Employment Type :

Full-time