Sales Support Administrator

Sales Support Administrator

Fully Remote / Hybrid 37.5 hours per week
Monday to Friday
Salary:

Were excited to welcome a Sales Support Administratorto our team at IMGone of the worlds leading international medical insurance providers. This is a Permanent full-time opportunity (37.5 hours/week) based out of our Cardiff office with hybrid working options available. Earning a competitive salary between 25000.00 and 29000.00.

Job Summary

To provide sales and administrative support to the IPMI Regional Sales Managers and Retention Manager ensuring timely and accurate processing of quotations renewals and broker onboarding activities.

Duties & Responsibilities

• Input quotation data into the relevant systems.
• Manage the diary system to ensure quotation turnaround times (TATs) are met.
• Monitor and manage the IPMI Sales inbox.
• Distribute renewal terms directly to clients or through brokers.
• Support Regional Sales Managers with sales campaigns and related activities.
• Facilitate the Terms of Business Agreement (TOBA) process.

Qualifications

• Sales and customer-focused mindset with strong commercial awareness.
• Proficient in Microsoft Excel and other business systems.
• Strong verbal and written communication skills in English.
• Excellent planning organizational and time-management skills.
• Analytical with strong attention to detail and quality.
• Adaptable and self-motivated able to work independently and meet tight deadlines.
• Strong team player with the ability to collaborate across multiple stakeholders.

• Fully remote working (with hybrid options available)
• Structured training and ongoing development
• A collaborative inclusive and supportive team environment
• The opportunity to build a career within international healthcare and insurance
• Bupa dental cover
• Health Shield cash plan (optical everyday healthcare and more)
• Comprehensive travel insurance
• Royal London pension scheme
• Death in service benefit
• Paid volunteer days
• 22 days annual leave plus 9 bank holidays (increasing to 30 days pro rata)
• Your birthday off

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin religion gender gender identity or expression sexual orientation genetic information disability age veteran status and other protected statuses as required by applicable law.