Sales Operations, Go to Market (GTM)

AWS is seeking a Sales Operations Lead to support data-driven decision-making and operational excellence for the WWSO organization focused on GenAIML pillars. Working closely with EMEA WWSO leadership the Sales Operations professional contributes to sales processes systems and metrics that help GTM and SSA increase revenue growth and customer acquisition. This role focuses on executing and supporting mission-critical frameworks including territories and quota goal setting business reviews forecasting and data analysis in a rapidly growing complex environment. The Sales Operations professional analyzes sales performance data to identify trends and support process improvements partnering with stakeholders to maintain operational excellence through sales process execution performance analysis technology support and clear communication of insights. As the AI-powered sales landscape evolves this role will support the implementation and optimization of AI-driven tools and workflows that enhance sales productivity.

Key job responsibilities
- Implement and maintain standardized sales processes metrics and KPI definitions including sales territories quotas and goal cascades to support operational effectiveness
- Manage pipeline qualification attribution and data quality to ensure accurate financial reporting forecasting and timely resolution of escalations
- Support AI-human collaboration in the sales process by managing and optimising AI sales intelligence tools automated workflows and customer/partner interaction systems to improve seller efficiency
- Conduct sales performance analysis on win/loss data conversion rates goal attainment and forecast accuracy to identify potential risks and opportunities
- Prepare and drive regular business reviews with insights on pipeline health performance trends and operational efficiency
- Drive cross-functional projects escalations and gap-to-green initiatives to resolution while contributing to sales tools training and adoption to improve utilisation and productivity

- Experience in leadership roles in sales operations sales strategy finance business development or other related fields
- Experience working in a sales organization and with sales data processes policies etc.
- Experience with sales CRM tools such as Salesforce or similar software
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
- 5 years of sales operations or equivalent experience

- Experience working within a high-growth technology company
- Experience in finance business management and sales operations
- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.