Sales Manager

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace health & wellbeing sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Staybridge Suites Newcastle offers relaxing home-like apartment-style accommodation with all the comforts of home whether youre staying for a night a weekend or for an extended business trip. Features include spacious suites with living spaces & fully fitted kitchens 85 on-site parking spaces complimentary Wi-Fi fitness studio laundry facilities and a 24/7 reception and Pantry. All guests can enjoy our complimentary breakfast buffet with English breakfast and continental choices and mid-week evening socials with drinks and nibbles included excludes Bank Holidays.

Located just a short walk from Millennium Bridge Staybridge Suites Newcastle is perfectly positioned for those who want to explore the sights and nightlife of the city. Newcastle Central Station is a twenty-minute walk and the nearest Metro Station Manors can be found 5 minutes up the road. The A167 motorway is easily accessible as well as the A1. The nearest airport Newcastle International Airport is 20 minutes by taxi.

Delegates can book our 14-capacity boardroom style Den Meeting Room and have 24-hour access to the Business Centres services including click-share as well as complimentary Wi-Fi.

Newcastle has a fantastic choice of bars and restaurants that can be found along the Quayside. Music fans are a six-minute drive from the Utilitia Arena a 15-minute walk from the waterfront concert venue Sage Gateshead and the Baltic Centre for Contemporary Art.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Stream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round

And much much more!

A DAY IN THE LIFE OF A DIRECTOR OF SALES AT OUR HOTEL

What youll be doing:

• Develop and implement strategic sales plans to achieve and exceed revenue targets focusing on room bookings events and corporate accounts
• Lead mentor and motivate the sales team to meet individual and team sales objectives providing guidance and training as necessary
• Build and maintain strong relationships w
• ith key corporate clients travel agents and event organisers acting as a primary contact for high-profile accounts
• Identify new business opportunities through networking partnerships and proactive outreach positioning the hotel as a preferred venue in the market
• Conduct regular sales meetings to track team performance discuss progress towards goals and address any challenges
• Collaborate closely with the marketing team to align sales strategies with promotional campaigns and seasonal offers ensuring effective cohesive messaging across channels
• Manage and negotiate contracts with clients ensuring terms are mutually beneficial and aligned with hotel revenue goals
• Conduct market research and competitor analysis to identify trends inform pricing strategies and position the hotel competitively within the marketplace
• Prepare detailed sales reports analyse key metrics and provide insights to senior management to support strategic decision-making
• Represent the hotel at industry events trade shows and local business gatherings to strengthen brand presence and generate new leads.
• Hosting of the evening social twice a week
• Participation of hotel and team events.
  
  What We Need from You:
• Minimum of 3 years experience in sales within the hospitality or events sector with a proven record of achieving sales targets and managing client relationships effectively
• Strong leadership and people management skills with the ability to inspire and develop a sales team to meet ambitious goals
• Exceptional communication and presentation skills both written and verbal with a professional and persuasive approach
• In-depth understanding of sales principles and strategies with experience in strategic planning forecasting and performance analysis
• Proficiency in CRM software (such as Salesforce or similar) and Microsoft Office Suite with the ability to generate and analyse sales data
• Strong negotiation and contract management skills with a keen eye for detail to ensure mutually beneficial agreements
• Highly organised able to prioritise tasks and manage multiple projects in a fast-paced environment
• Flexibility to work outside of regular hours including evenings and weekends and attend off-site meetings or events as required
• A positive proactive approach with the ability to identify and act on new opportunities in line with hotel objectives

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. If at any point throughout our process you require reasonable adjustments please contact

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