Sales Executive – Social events and MICE

Guest Centric

• To present a professional friendly and efficient impression of the Hotel at all times.
• To ensure that all tasks relating to guest comfort guest satisfaction or the impression the guest receives of the Hotel are treated with the utmost priority.
  To establish positive working relationships with guests visitors and colleagues creating a team that works well together and with other departments.
• Contribute to guest satisfaction at all times by providing a high-quality personalised service throughout the guest journey.
• To assist with resolving guest feedback and enquiries in a professional and efficient manner.
• To maintain a thorough knowledge of the Hotels facilities Barnabys services events and the local area actively promoting them wherever possible.

Sales & Business Development

• Proactively identify develop and convert new business opportunities across social events Barnabys activations private events MICE agencies associations residential meetings and event-led opportunities.
• Generate new private and social event enquiries for Barnabys and the wider Hotel whilst driving new MICE and residential meeting business.
• Develop Barnabys as a destination for private hire networking events celebrations bar activations brand events and social gatherings.
• Create and convert social event opportunities including birthdays engagement parties weddings charity events cultural celebrations Christmas parties networking events and exclusive venue hire.
• Maximise accommodation room sales and incremental revenue across Food & Beverage Barnabys and MICE.
• Achieve agreed sales targets and key performance indicators relating to appointments client interaction account development and new business generation.
• Manage an agreed portfolio of accounts to retain existing business and develop new revenue opportunities.
• Build and maintain strong relationships with agencies Destination Management Companies (DMCs) associations event planners and local businesses.
• Target key market sectors including healthcare and pharmaceutical automotive energy experiential events brand activations and association business.
• Support the promotion of Barnabys through local partnerships seasonal campaigns and B2B outreach.

Account Management & Sales Administration

• Work closely with the Corporate & Strategic Accounts Manager to identify and convert MICE and social event opportunities within existing and prospective corporate accounts.
• Work closely with the Sales Development & Marketing Executive on marketing campaigns promotional collateral social media content flyers and sales initiatives.
• Conduct client appointments site inspections hotel show rounds presentations and follow-up activity to maximise business conversion.
• Attend and assist with familiarisation trips client hospitality events networking opportunities and promotional activities.
• Produce accurate reports detailing sales activity client appointments account development and business opportunities.
• Update and maintain sales contact lists CRM systems and account information ensuring all documentation and Account Development Plans remain accurate and up to date.
• Conduct market research and identify new business opportunities through referrals networking business listings and market intelligence.
• Maintain awareness of the Hotels financial performance sales strategy competitor activity and market trends.
• Work closely with the Accor Sales Network to support the achievement of the overall sales objectives for the Hotel.
• Attend weekly and monthly Sales meetings and undertake domestic and international sales trips as required.
• Carry out any other reasonable duties as requested by the Director of Sales & Marketing or Senior Sales Manager.

Additional Information :

• Employee benefit card offering discounted rates at Accor worldwide 

• Free and delicious meal breaks on duty 

• Complimentary stays in UK and North Ireland 

• Friends & Family discounts 

• 50% food discounts in our restaurants 

• Pension Scheme 

• Eye Test Vouchers 

• Staff Uniforms Provided 

• Learning programs through our Academies 

• Opportunity to develop your talent and grow within your property and across the world! 

• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 

Candidates must have the right to work in the UK 

Remote Work :

No

Employment Type :

Full-time