Sales Consultant

Job Title: Sales ConsultantReporting to: Store ManagerAbout the RoleThe customer is at the heart of what we do at Johnstons of Elgin and providing a first-class shopping experience and exceptional service to visitors is will be:building strong relationships with customers to drive repeat businessoperating the till and carrying out transactionsconducting mill tours an ambassador of the company sharing knowledge of company processes involved in both woven and knitted cashmere productsconfident in styling & advising customers on fit and stylesassisting with visual merchandising stock management & replenishmentClientellingTo enable the successful candidate to deliver outstanding service full training in product knowledge the production process and the company heritage will be a permanent part-time opportunity working 10 hours per week. This includes working weekends so flexibility is of pay for this position starts at 13.45 per YouYou willhave exemplary customer service skills and an understanding of luxury retailhave a keen interest in craftmanship and authentic Scottish textile manufacturingpreferably have previous experience within a fast-paced customer facing environmentbe a team playerhave a pro-active approach and can-do attitudehave excellent communication skillsbe able to stay calm under pressurehave high attention to detail and drive high standards on the shop floorhave strong commercial awareness and keep up to date with the latest fashion trendswill be confident in clientelling including taking customers details following up by phone WhatsApp or email and contacting prospective clientsbe willing to learn new things and adapt to changesPreferred Qualifications/ExperienceMandarin speakerprevious experience in clientelling or telemarketingAbout UsFounded in 1797 Johnstons of Elgin is an innovative luxury clothing brand celebrating 225 years of experience in working with the worlds finest fibres. Across three centuries our family-owned company has carefully sources cashmere and fine woollen fibres from around the world applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1000 staff our valued employees and communities are at the heart of everything we do producing unique high-quality designs that are made to last. Our brand is focused on sustainability working with natural renewable and biodegradable fibres and we are committed to maintaining a minimal environmental of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms which goes beyond those characteristics protected by law to include everything that makes us unique from our backgrounds and experiences to our personalities and ways of endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us meet every requirement Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin we are dedicated to building a diverse inclusive and authentic workplace so if you are excited about this role but think your experience doesnt align perfectly with the job description we encourage you to apply anyway. You may be just the right candidate for this or other rolesPlease note all applicants must be able to provide evidence of their right to remain and take up paid employment incountry job is Date: 26 August 2026