Sales Account Manager
Burgess Hill - UK
Job Summary
The Regional Sales Manager is responsible for achieving assigned revenue targets by acquiring new maintenance training clients and expanding business within an existing customer portfolio in a Level I territory. This role serves as the primary customer interface for all maintenance training solutions and acts as a trusted advisor to drive long-term client engagement and growth.
Territory assignments are based on market potential historical performance customer complexity and individual experience to maximize success and revenue generation.
Revenue Growth & Sales Execution
- Own and deliver assigned revenue targets through new business acquisition and growth within existing accounts
- Execute the CAE sales methodology including prospecting solution positioning negotiation and closing
- Maintain strong focus and resilience to overcome objections and deliver on territory objectives
- Manage the full sales cycle ensuring accurate forecasting and delivery of projected growth
Customer Engagement & Advisory
- Act as the primary interface between customers and CAE for all maintenance training needs
- Serve as a trusted advisor by assessing customer training requirements and aligning solutions to their needs
- Build strong trust-based relationships and foster open transparent dialogue with clients
- Demonstrate deep understanding of CAEs product suite and articulate value propositions effectively
Territory & Pipeline Management
- Develop and execute a strategic territory plan leveraging data insights (e.g. aircraft density market trends)
- Identify key prospects and opportunities to expand wallet share
- Build and sustain a healthy pipeline of new and existing opportunities
- Ensure accurate and timely updates in Salesforce including opportunity tracking and probability of closure
- Secure signed contracts for all scheduled training events in line with company policies
Customer Experience & Retention
- Deliver exceptional customer service through responsiveness expertise and proactive problem-solving
- Monitor customer engagement identify trends and mitigate risks to maximize retention
- Maintain consistent and professional communication across all channels (email phone in-person)
- Adapt approach based on customer dynamics and decision-making processes
Collaboration & Stakeholder Management
- Build strong internal partnerships with Sales Operations Booking Specialists Production Controllers and Leadership
- Ensure alignment to support high-quality training delivery and customer satisfaction
- Contribute to a collaborative and performance-driven team environment
- University degree in Engineering Business Commerce or related field (or equivalent experience)
- 25 years of sales experience preferably in a B2B environment
- Experience or network within Business Aviation Maintenance (including MROs) is a strong asset
- Demonstrated ability to manage relationships in a global culturally diverse environment
- Results-driven with strong commercial acumen
- Excellent communication and influencing skills
- Customer-centric mindset with advisory capabilities
- Strong organizational and pipeline management skills
- Resilient proactive and solution-oriented
#LI-AK1
At CAE our mission is clear: to help make the world a safer place. For nearly 80 years weve driven innovation in simulation training and mission readiness to support critical operations worldwide. By leveraging advanced technologies we empower our customers to operate smarter faster and more sustainably. Join a purpose-driven organization where bold ideas are encouraged collaboration drives progress and your growth fuels our shared success.
CAE is committed to providing equal opportunities to all applicants regardless of race nationality color religion sex gender identity or expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are availablecontact your recruiter or email if needed.
As part of our process we may use AIsupported tools to help review applications with human decisionmaking at every step. CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.
Required Experience:
IC
About Company
CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. With nearly 5,000 employees, CAE USA Inc. is the largest segment within CAE's Defense and Security business unit. The organization le ... View more