Rota Administrator Chippenham (FT, 37.5hrwk, 6-month temporary contract)

Interested in a temporary position We have an exciting opportunity that might be just what youre looking for.

Were looking for a highly organised and proactive Rota Administrator to join our Resource Coordination this role youll play a vital part in keeping our healthcare services running smoothly by supporting workforce scheduling coordinating shift cover and providing outstanding administrative support.

If you enjoy working with people solving problems and making a real difference wed love to hear from you.

About the role

Our services operate 24/7 365 days a year supporting healthcare professionals and patients across the UK. As a Rota Administrator youll play a key role in ensuring our workforce is scheduled effectively helping us maintain excellent service delivery and ensuring shifts are covered efficiently.

This is a fantastic opportunity for someone who enjoys working with people managing multiple priorities and making a real impact.

This role requires flexibility and adaptability to support a 24/7 operation. Kindly note occasional work outside of normal hours may be required to help ensure the smooth running of the service.

About you

As a Rota Admin you will be a key part of our Resource Coordination Team helping to ensure our healthcare services are staffed effectively and run smoothly.

Day-to-Day Youll

• Manage the rota team inbox and respond to staff enquiries.
• Speak with colleagues by phone and email to resolve rota queries.
• Help fill shifts and support service coverage across operational teams.
• Update the workforce systems with accurate information.
• Record sickness annual leave and other absences.
• Work closely with Rota Team Lead Resource Coordinators and colleagues across the organisation.

Key Responsibilities

• Support the effective administration of staff rotas and workforce planning.
• Ensure service coverage by identifying and escalating staffing gaps.
• Regular staff communication via phone and email including inbound and outbound contact is essential to this role.
• Maintain accurate workforce absence and compliance records.
• Provide high-quality administrative support for GP and workforce processes including compliance activities pay administration induction and ongoing enquiries.
• Deliver excellent customer service to colleagues and stakeholders.
• Follow organisational procedures and standards to ensure accurate and efficient administration.
• Assist with any other duties considered commensurate to the role.

About us

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset Swindon and Wiltshire Integrated Care System.

We exist to simplify healthcare and improve lives by making care feel instant intelligent and human.

HealthHero is Europes largest digital health provider delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems we make it easier for millions of people to get the care they need exactly when they need it.

We are a high-growth capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience management consultants creatives and industry-leading clinical experts.

We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive sustainable health. At HealthHero we are digital when it should be and human where it counts.

Join us and help build a next generation health system the world is waiting for.

Why us

Our values guide us every day westrive to Simplify Own Aspire and Respect (SOAR)
andwererewardedwhen we do.

We value time therefore we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Generous holiday of up to 33 days per annum inclusive of bank holidays (pro-rata)
• A highly competitive annual salary of 26100/annum
• Company Pension Scheme
• Simply Health cash plan membership
• Life Assurance
• Free staff parking

Apply

If you are interested in making a difference and believe this role is a good fit for you we would love to hear from you. For a complete job description or if you have any questions please contact our Recruitment Team at

Closing date: Friday 31st July 2026(5pm)

Place of work: Chippenham Wiltshire( Fox Talbot House)/Hybrid

Working days: Monday to Friday (9.00-17.00)

Additional information

*We reserve the right to close this job in the event we receive a sufficient number of applications.

**Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Equality Inclusivity and Diversity

In line with our commitment to Equality Inclusivity and Diversity we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such we welcome diverse applications from candidates irrespective of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (including colour nationality ethnic and national origin) religion or belief sex or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process please let us know by contacting us at

Safeguarding

Please seeherefor information relating to our commitment to safeguarding as a provider of healthcare.

Required Experience:

Unclear Seniority