Roster Clerk

We are at the start of something powerful. Heavy Haul Rail was created with a simple but transformative belief: the UK deserves a smarter cleaner more resilient freight future. And we have the opportunity to build it.

Every role in this business carries purpose. Whether you work in operational delivery driving trains engineering or business support the work you do contributes directly to reducing emissions easing road congestion strengthening supply chains and powering British industry. This is meaningful work with real impact.

Previously operating as Freightliners Heavy Haul business we are now an independent company following CMA CGM Groups acquisition of Freightliner UKs Intermodal Logistics business in January 2026.

Heavy Haul Rail is the UKs next-generation rail freight partner built for a sector ready to evolve. We believe its time to move differently. Congested roads rising emissions fragile supply chains. These arent just logistical challenges; theyre environmental and economic wake-up calls. Were here to lead the modal shift helping businesses transition from road to rail with confidence clarity and measurable impact.

We move 17 million tonnes of freight a year for customers in the industrial energy and construction markets. The company operates 95 locomotives and over 1000 wagons. Heavy Haul Rails team of 950 supports customer deliveries to over 100 locations across the UK running 250 trains per week.

Heavy Haul Rail also supports the renewal and maintenance of the rail infrastructure and supports passenger train operators and rolling stock companies including the provision of drivers and route conducting services.

But none of this happens without us its people.

Join our team: Roster Clerk

What Youll Do

As a Roster Clerk you will play a key role in ensuring our train crews and operational staff are planned and deployed safely efficiently and in line with operational requirements. Working closely with Control depot teams and operational colleagues you will help keep our services running by producing and maintaining accurate rosters while ensuring compliance with company standards fatigue management requirements and workforce agreements.

Key responsibilities include:

• Producing efficient base rosters and weekly rosters to support operational requirements.

• Preparing and issuing daily alteration sheets for allocated depots.

• Ensuring only appropriately trained competent and compliant employees are rostered to duties.

• Managing annualised hours and supporting compliance with contractual obligations.

• Coordinating annual leave rosters for drivers and ground staff.

• Updating rosters in response to timetable changes and operational requirements.

• Maintaining accurate records using rostering competency and industry systems.

• Liaising with Control and operational teams to help ensure train coverage is maintained.

• Monitoring fatigue-related alerts and taking appropriate action.

• Reconciling roster changes to ensure worked hours are accurately recorded.

• Arranging accommodation hire vehicles and medical appointments where required.

• Supporting wider planning activities and providing cover across the rostering function when needed.

What Were Looking For

Were seeking someone who thrives in a fast-paced operational environment has excellent attention to detail and enjoys solving problems while balancing multiple priorities.

You will ideally have:

• A good knowledge of freight train operations and railway geography.

• Experience of rostering planning scheduling or operational resource allocation.

• Strong organisational skills with the ability to prioritise effectively.

• Excellent communication and interpersonal skills.

• Sound IT skills including Microsoft Office applications and operational systems.

• Knowledge of driver and ground staff terms and conditions.

• The ability to work accurately under pressure while maintaining a focus on compliance and safety.

• A flexible and proactive approach to changing operational demands.

• A good standard of general education.

What Makes You Successful

Youll be successful in this role if you:

• Demonstrate Heavy Haul Rails values in everything you do.

• Remain calm professional and resilient under pressure.

• Understand the importance of confidentiality and trust.

• Take a customer-focused approach and understand the importance of service delivery.

• Work methodically and consistently following established processes and procedures.

• Collaborate effectively with colleagues across multiple departments.

• Take ownership of problems and seek practical solutions.

This post is subject to standard pre-employment checks including employment references medical & D&A screening and successful DBS background checks.

Heavy Haul Rail is proud to be an Armed Forces Covenant signatory. We actively welcome applications from veterans reservists and service leavers. Experience gained in military planning logistics operations or resource management is highly valued and transferable to this role.

Here youre not one small part of a big machine. Youre a key contributor with national significance and real-world impact. We want our colleagues to feel proud of the work they do connected to our mission and empowered to shape the future of this business. As part of Heavy Haul Rail you can expect:

• Purpose that matters. Your work contributes to a cleaner more efficient freight industry.

• Opportunity to shape whats next. Were new agile and ready to do things differently your ideas help build our future.

• A team that moves forward together. Collaboration respect and shared ambition define how we work.

• A commitment to excellence. We deliver with pride precision and professionalism.

• Room to grow. Your development fuels our momentum.

Our people are our most important asset. We strive to empower our employees ensuring they are trained and competent fit for work always informed and completely engaged in our culture that places safety and wellbeing firmly at the heart of everything we do.

We are looking for the most committed and reliable individuals who possess the knowledge skills and experience needed for their return we can offer considerable career progression and a rewarding career in an award-winning team alongside:

• Competitive pay

• Fantastic final-salary pension scheme after an initial qualifying period

• Enhanced maternity & paternity pay

• Opportunities for ongoing training and development.

• Access to the companys life assurance scheme

• A range of benefits to make your own so you can get the most of your work and home life which will also help save you money and hassle. From reimbursement on health treatments to savings on new cars.

We know where were heading. We know why it matters. Now its time to move to make it real together.

For queries contact

The future we want to build wont happen on its own we have to move it forward together. Heavy Haul Rail has the purpose the ambition and the opportunity to reshape how Britain moves. Whatever our roles we are collaborators creators and custodians of a better future. This journey starts with what we choose to do today tomorrow and every day after that.

Our values are:

• Make Every Mile Matter: We act with intention and responsibility knowing our work shapes a cleaner stronger future for the UK.

• Build Boldly: We use our entrepreneurial spirit to challenge legacy thinking and design better ways forward for our customers our industry and each other.

• We move as one: We collaborate with trust respect and shared momentum because progress is a team sport.

• Deliver with certainty: We stand behind our work. Were reliable precise and accountable in everything we do.

• Fuelling The Future: We invest in our people and our potential championing learning curiosity and continuous confidence clarity and measurable impact.