Risk Mgr, Compliance 2LOD, Global Operations Enterprise Services
Job Summary
Key job responsibilities
Program Ownership & Execution
Own the lifecycle of one or more complex compliance assurance programs from scoping and continuous monitoring design through finding remediation and closure ensuring alignment with CDIs compliance strategy and the organizations portfolio-wide assurance posture
Manage parallel workstreams across geographies identifying and resolving cross-stream dependencies before they become blockers
Define program objectives establish KPIs and drive measurable improvements in compliance health control effectiveness and find remediation timeliness across the portfolio
Manage assurance activities and audit fieldwork support across assigned program areas ensuring timely accurate and auditable responses to both Internal Audit and independent monitoring requirements
Streamline and eliminate excess processes and controls in assurance workflows creating predictable scalable verification paths that improve portfolio-wide coverage
Oversee the rollout of controls and testing mechanisms measuring their effectiveness and ensuring findings are treated as system improvement inputs rather than one-time corrections
Drive toward automated assurance execution within your program scope identifying opportunities to reduce reliance on manual workflows and fragmented documentation standards
Risk Assessment & Decision Support
Assess complex risks surfaced through assurance findings and translate them into actionable remediation plans with clear ownership timelines and success metrics that feed back into compliance execution priorities
Use lateral thinking to navigate problems where obvious path is blocked surfacing alternative approaches the team has not considered
Provide long-term perspective on risk-related business and technology decisions helping partner teams prioritize remediation efforts against operational demands
Balance operational continuity against compliance requirements when developing control recommendations ensuring the portfolio maintains continuous coverage rather than episodic readiness
Use data to recommend risk tolerance levels exercising judgment on which decisions to escalate to the function lead (high-stakes cross-team one-way doors) and which to make independently while flagging gaps in risk assessment methodology
Cross-Functional Partnership
Partner with CDI functions to ensure assurance submissions reflect accurate auditable evidence of control execution at portfolio scale
Ensure that findings from your program area inform both compliance execution priorities and data governance decisions contributing to a closed-loop improvement cycle
Contribute to risk-related policies internal service agreements and assurance frameworks within your program area
Influence technology and product teams to embed continuous assurance workflows into operational systems reducing dependence on manual evidence gathering
Represent CDIs compliance posture to Internal Audit during audit cycles and where applicable to external auditors and regulatory examiners with the confidence and credibility of an independent assurance function
Build strong working relationships with remote colleagues across time zones
Communication & Stakeholder Management
Write clear compelling narratives and present assurance findings remediation progress and portfolio-level compliance health to Directors and VPs
Manage program-level communications to ensure leaders and stakeholders have access to current compliance posture data not historical snapshots
Facilitate crisp decision-making by driving structured stakeholder discussions that resolve ambiguity unblock remediation progress and surface systemic compliance gaps
Process Improvement & Operational Excellence
Identify gaps between regions processes and organizations in assurance coverage and drive sustainable improvements that extend portfolio-wide visibility
Develop and maintain metrics that track continuous compliance health finding closure rates and remediation effectiveness across your program scope
Apply data analytics to identify recurring finding patterns and proactively address root causes preventing the same compliance gaps from surfacing across audit cycles
Actively mentor and develop team members; contribute to hiring and peer promotion assessments
- Experience leveraging technology to drive process improvements
- Bachelors degree or equivalent
- Experience in auditing risk management compliance program management or quality management systems
- Experience designing or operating independent assurance monitoring or oversight functions
- CPA CMA CISA CIA or equivalent risk audit or compliance credentials
- Lean Six Sigma Green Belt or Black Belt certification
- Masters degree or equivalent
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Required Experience:
Manager
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