Risk & Compliance Assurance Manager

Were Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow their products werent fit for purpose and small business owners often couldnt access what they needed. We set out to fix that.

Today were a financial platform - not just a credit card company. We offer a best-in-class business credit card SME-focused spend management platform a savings product that hit 1 billion in funds within its first year and a growing suite of tools and financial products that make running a small business easier.

1000 employees 20bn in annual card spend 200000 customers 17000 Trustpilot reviews averaging 4.7 stars and were profitable. Weve done a pretty good job so far but were just getting started!

This is a Hybrid role with a minimum of 3 days a week in our London office.

Risk & Compliance at Capital on Tap
The Risk & Compliance team is the second line of defence at Capital on Tap working at the intersection of regulation product and business growth. As our Risk & Compliance Assurance Manager youll develop the compliance monitoring plan co-ordinating with other second line teams develop and maintain monitoring best practice and independently test how well the business is managing risk and complying with the rules providing oversight challenge and governance that gives the Risk Committee regulators and partner banks confidence that controls are working as intended.

The Role
This is a senior leadership role for someone who has built and run an independent monitoring programme before and wants to do it again at a fast-growing FinTech. Youll own the Risk and Compliance Monitoring Plan design the thematic reviews and control tests that pressure-test first-line controls and lead the follow-up of actions to closure. The ideal candidate will combine significant monitoring expertise analytical judgement and a pragmatic problem-solving and risk-based approach.

What Youll Be Doing

• Monitoring Leadership: Lead Capital on Taps Risk and Compliance Monitoring Plan sitting in the second line operating independently from the advisory team. Provide oversight challenge and governance to the first line.
• Risk-Based Plan Design: Design a risk-based monitoring plan. Set the standards for how reviews are scoped conducted and reported.
• Thematic Reviews & Control Tests: Design and conduct thematic reviews and control tests with particular focus across risk and regulatory compliance that assess whether first-line risk and compliance controls are working as intended across products processes and partner banks.
• Cross-Team Co-ordination: Co-ordinate monitoring across UK Compliance Financial Crime and US Compliance teams. Share standards and findings to lift the overall quality bar.
• Action Tracking & Closure: Own follow-up of monitoring actions to closure. Surface ageing actions to the Risk Committee and engage the business constructively where actions are not progressing.
• Risk Committee Reporting: Produce monitoring reporting for the Risk Committee senior leadership and partner banks. Translate findings into clear actionable recommendations the business can implement.
• Quality Assurance of Reviews: Quality-assure monitoring reviews carried out by other areas ensuring independence and consistency of approach.
• Business Enablement: Provide pragmatic business-minded challenge that helps the first line improve controls.

Were Looking For

• Independent Monitoring Experience: Hands-on experience owning or running a Compliance Monitoring or independent assurance programme in a UK FCA-regulated firm. Designing and running reviews end-to-end not just participating in them.
• Second-Line Mindset: Proven experience operating in the second line independent of the first line. Confident providing constructive challenge to the business when controls fall short.
• Risk-Based Planning: Track record of building risk-based monitoring plans.
• Regulatory Expertise: Solid working knowledge of FCA SYSC and the EMD/PSD regime applied in practice not just in theory.
• Control Testing: Demonstrable experience designing thematic reviews and control tests including confidence in analysing data and systems.
• Stakeholder Influence: Confident presenting findings and recommendations to senior stakeholders governance forums and partner banks.
• Action Tracking Discipline: Track record of driving monitoring actions to closure including navigating the harder conversations about ageing actions.
• Analytical & Written Communication: Clear evidence-based reports and policy documents.

Nice To Have

• FinTech / Payments Background: Experience in an FCA-regulated EMI payments or banking firm with recent experience in fraud safeguarding or operational resilience is helpful.
• Cross-Jurisdictional Monitoring: Experience co-ordinating monitoring across multiple jurisdictions (for example UK and US) or across financial crime and broader compliance.
• Professional Qualifications: A recognised qualification such as ICA Diploma in Compliance ACAMS IIA or equivalent. Big 4 or consulting background in financial services compliance or audit also welcome.

Diversity & Inclusion
We welcome consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table arcade machine beer tap and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Access to a womens health platform via Hertility
Anniversary Rewards (-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits values and missionhere.

Other Info
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Excited to work here Apply!
If youd like to progress your career within our fast growing profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)