Risk and Assurance Manager (Maternity Cover)

Risk and Assurance Manager

Contract:fixed term contractuntilJanuary2028(maternitycover)

Working hours:35 hours per week is full time. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Salary:circa 70000

Location:London Docklands / Hybrid

Reporting to:Head of Risk and Assurance

By joining our teamyoullenjoy the best of both worlds hybrid working and the collaboration of a great officeenvironmentaswell as extensive opportunities for personal and career development.Ourpermanent hybrid policy sees us all working at least four days across a fortnight in the office.

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About Us:

The Financial Ombudsman Service is an independent not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.

This role supports the Head of Risk and Assurance in strengthening the organisations risk management and assurance frameworks ensuring effective governance and informed decision-making during change. It partners with senior leaders to embed a strong risk culture oversee risk reporting and assurance activities develop risk appetite measures and key risk indicators lead reviews and investigations and drive continuous improvement in risk capability controls and governance processes while managing and developing the risk and assurance team.

This is an excitingperiod within the risk teamaswe are makingbig stridesforward in how we support the organisation. At the start of this year we launched our new risk management tool provided byCorestreamwhichis enabling significant improvements in our risk management practice and additionthis year we have been taking forward a major project toenhance our approach to risk appetite withhigh levelsof engagement from our wider SLT. The role willprovideagreatopportunityto build on these developments tofurther strengthen our organisational approach to risk management.

WhatYoullDo:

• Support the Head of Risk and Assurance in overseeing team delivery and ensuring risk and assurance activities are delivered to plan.

• Lead the development and continuous improvement of risk managementassuranceand control frameworks across theorganisation.

• Partner with stakeholders toidentify assess and manage risksprovidingexpert advicechallengeand guidance.

• Produce high-quality risk and assurance reporting for senior leaders ExecutiveCommitteesand governance forums.

• Conduct risk reviews and deep dives to evaluate risk exposure controleffectivenessand alignment with risk appetite.

• Work closely with Internal Audit and business leaders to strengthen governance riskmanagementand assurance arrangements.

• Lead and support investigations reviews and lessons learned activities including whistleblowing and control-related matters.

• Coach and develop team members ensuring they have the skills training and support needed to deliver excellent outcomes.

To be considered for this roleyoullneed to show us thatyouvegot the skills and capabilities.Youllhave to meet the followingminimumcriteria:

MinimumCriteria

• Professionalqualificationin Risk Management Governance or Assurance (e.g.IRM) or equivalent demonstrable experience.

• Demonstrable experience applying risk managementframeworksandassurancemodels(such as ISO 31000 COSO ERMandthe Three Lines Model).

• Experience producing and presenting risk and assurance reports for senior leadershipBoardsor governance committees.

• Strong knowledge of risk management principles including risk appetite key risk indicators (KRIs)andcontrol assurance.

• Knowledge of the UK Corporate Governance Code HMT OrangeBookand control self-assessment methodologies.

Whatyoullbring

• Strong relationship-building skills with the ability to influence and challenge stakeholders at all levels.

• Experience managing and developing team members through coaching mentoring and performance support with a commitment to developing others.

• Excellent communication skills with the ability to explain complex risk concepts in a clear and engaging way.

• Proactive and collaborative approach with the ability to work effectively across teams and functions.

• Analytical and solution-focused mindset with strong judgement and decision-making skills.

• Strong delivery focusand ability to manage multiple deliverables with different stakeholders efficiently and effectively.

Why Youll Love WorkingWithUs:

We are avaluesled organisation. Our values define our culture influence our decisions and underpin our vision and strategy.They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: Health plan gym memberships mental health support

• Growth: We invest in your future with courses mentorship promotions

• Culture: Diverse. Inclusive. Collaborative. Fun.

We also offer an attractive competitive salary and flexible benefits to suit our people.Heresa list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with theoptionto buy extra or sell days

• Generous pension

• Various Family Friendly Policies including enhanced maternity pay carers and dependants leave

• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few

• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others

• Gym membership discounts and a fully equipped on-site gym open 24/7 in Londononly

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