Revenues and Benefits Systems Officer
Job Summary
- This 3-month contract role with a local authority is crucial for supporting the maintenance development and continuous improvement of the Councils Revenues and Benefits system. The position ensures system accuracy efficiency and compliance by collaborating closely with operational teams IT and external suppliers.
- Support the maintenance configuration and development of the Councils Revenues and Benefits system (Academy).
- Assist the Systems Manager in delivering a high-quality service that meets statutory and legal requirements.
- Provide expert system support and advice to internal teams on functionality reporting and system updates.
- Maintain system accuracy by managing data updates and ensuring timely production of reports.
- Support the testing and implementation of system upgrades releases and improvements.
- Troubleshoot and resolve day-to-day system issues.
- Produce ad hoc reports data analysis and system updates as required.
- Significant experience in Benefits assessment (e.g. Housing Benefit / Council Tax Reduction or equivalent).
- Strong understanding of Benefits legislation processes and workflows.
- Experience working with financial data and reporting.
- Strong Excel skills (including lookups pivot tables and data manipulation).
- Good general education (GCSE or equivalent) including strong literacy and numeracy skills.
- Relevant professional training or experience in Benefits systems or administration is desirable.
- Working hours: 36 hours per week.
- Officebased (review possible part home working after initial month)
- Location: High Street Esher Surrey KT10 9SD United Kingdom.
- DBS check required.
- We work on a bi-weekly schedule.
Required Skills:
The role is responsible for supporting the maintenance development and continuous improvement of the Councils Revenues and Benefits system. You will ensure system accuracy efficiency and compliance working closely with operational teams IT and external suppliers
Required Education:
The role is responsible for supporting the maintenance development and continuous improvement of the Councils Revenues and Benefits system. You will ensure system accuracy efficiency and compliance working closely with operational teams IT and external suppliers