Revenue Operations Manager

AtTriptease were building technology that helps hotels thrive in a digital world dominated by Online Travel Agents. Our products empower hotels to increase direct bookings regain profitability and build closer relationships with their guests.

Already helping generate over1 billion in direct revenueannually were scaling fast across100 countrieswith offices inLondon New York Barcelona and Singapore. Its a fantastic time to join us as we grow our impact and expand our engineering teams.

Were a team that valuesauthenticity ownership inclusion and delivering meaningful work together.

Were looking for a Revenue Operations Manager to help Triptease scale its commercial engine in a high-growth fast-paced and ambitious environment.

Reporting to the Head of RevOps & Enablement youll act as a trusted business partner to the Chief Growth Officer (CGO) and revenue leaders contributing to Growth Leadership Team (GLT) discussions and providing insights to the Senior Management Team (SMT). Youll connect strategy with execution aligning Marketing Sales Partnerships Customer Success and Enablement around shared priorities and clear accountability.

This is a broad hands-on individual contributor role. Youll own Growth reporting analytics performance analysis and budgeting alongside sales bookings recognition and commission processing. Working closely with colleagues across RevOps Enablement and the wider Growth team youll also lead core Sales Operations including pricing deal desk and commercial processes and coordinate contract and terms and conditions redlines.

Youll inherit an established technology stack and operating model. Your first priority will be to maintain reliable delivery understand what works and build trust. From there youll recommend and implement pragmatic evidence-based improvements including no-code automation and AI-assisted workflows.

• Support the Head of RevOps & Enablement in running and evolving the function acting as a trusted operational partner and taking ownership of high-impact priorities through to reliable delivery.
• Partner with the CGO and revenue leaders to turn company goals into Growth plans operating rhythms and measurable outcomes.
• Bring clear analysis recommendations and constructive challenge to GLT and SMT discussions.
• Align Marketing Sales Partnerships Customer Success and Sales Enablement around shared goals ownership and effective handoffs.
• Own Growth reporting analytics and performance reviews providing a trusted view of the revenue funnel and translating insight into action.
• Own sales bookings recognition and reporting maintaining clear definitions processes and controls to ensure data integrity and accuracy.
• Own commission calculation and processing for the Sales and broader Growth teams ensuring outcomes are accurate timely and clearly communicated.
• Own forecasting and pipeline governance including standards and review cadences so leaders have an accurate view of risk and expected performance.
• Establish shared definitions ownership and data-quality standards so Salesforce remains a trusted source of truth.
• Partner with Finance and functional leaders on revenue planning including budgeting capacity territories quotas targets and incentive design.
• Lead core Sales Operations including process design pricing governance approvals and deal desk management.
• Coordinate contract and terms and conditions redlines maintaining version control managing approvals identifying material risks and escalating them to management when required.
• Own the existing revenue technology stack and operating processes maintaining business continuity while managing tooling costs vendors adoption and return on investment and delivering prioritised improvements over time.
• Use modern revenue tools no-code automation and AI-assisted workflows to remove manual work improve decisions and scale reliable processes.

HubSpot (Marketing) Salesforce (CRM) Clay Gong LinkedIn Sales Navigator PandaDoc Slack Claude ChatGPT Gemini Vercel Railway n8n Zapier and Gumloop.

• At least five years of experience in Sales Operations Revenue Operations or a related commercial operations role within a SaaS or software business.
• A track record of thriving in a high-growth startup or scale-up balancing pace and ambition with sound judgement and reliable execution.
• Hands-on Salesforce administration experience with the ability to manage and improve the CRM independently.
• Strong knowledge of pricing sales processes deal desk and commercial workflows.
• Experience coordinating contract and terms and conditions redlines with the judgement to handle routine commercial changes identify material risks and escalate them to management when required.
• Demonstrated experience across a modern revenue technology stack with a clear understanding of which tools to use and when to improve efficiency and outcomes.
• Strong no-code automation skills and a track record of connecting systems and simplifying workflows.
• Strong analytical and commercial skills including ownership of executive reporting performance analysis planning and budgeting.
• Strong self-management and stakeholder-management skills with the ability to set direction create clarity and remain close to delivery.
• A strong track record of orchestrating complex cross-functional initiatives influencing senior stakeholders and aligning teams with different priorities often without direct authority.
• A pragmatic approach to change: able to inherit an established operation maintain continuity and improve it progressively based on evidence and business needs.

• Demonstrated success applying AI to commercial operations moving beyond experimentation to embed AI-assisted workflows and drive adoption.
• Experience working with APIs and MCPs using AI harnesses and applying AI-assisted software engineering tools such as Claude Code or Codex.

This is a hybrid role with a minimum of two days per week expected in our beautiful London Bridge office.

Our start-up culture means everyones contribution really matters. Its an inclusive outcome-orientated and fun place to work.

• 25 days annual leave plus UK bank holidays increasing to 26 days after one year and 27 days after two years
• 50 monthly wellbeing allowance for options such as gym memberships massages and subscriptions
• Private medical insurance and a health cash plan
• Salary-exchange pension with a minimum 5% employee contribution and 4% employer contribution
• Enhanced parental and life-event leave
• Hybrid working and flexibility with childcare
• Working-abroad opportunities
• Annual learning and development budget
• Paid volunteering day and sabbatical opportunities
• Employee Assistance Programme
• Cycle-to-work tech and eye-care schemes
• Employee referral rewards and company equity
• Regular team socials office snacks and weekly yoga

No external agency support required for this role.

Required Experience:

Manager