Retail Supervisor (R&A)

Fanatics Commerce is the global leader in licensed sports merchandise operating a vertically integrated platform that designs manufactures and delivers officially licensed apparel jerseys headwear and collectibles for major leagues teams and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital in-venue and retail Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the worlds most iconic sports properties.

At Fanatics we bring our BOLD Leadership Principles to life every day - building championship teams obsessing over fans acting with entrepreneurial speed and delivering with a determined and relentless mindset.

At Fanatics Commerce were more than just a leader in licensed sports merchandise were a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams were Obsessed with Fans we embrace a Limitless Entrepreneurial Spirit and we approach every challenge with a Determined and Relentless Mindset. If youre ready to contribute to a dynamic fast-paced environment that thrives on collaboration and growth we want you to be part of our team.

Role Overview

Plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front-line selling effort. The Retail Supervisor will drive results through effective communication and team building.

This position could be full or part-time depending on the specific needs of the property and will work a rotating schedule including days nights and rotating weekends.

How you will make an impact:

• Responsible for the day-today running of the store.

• To achieve or exceed store financial targets delivering on retail sales and profit.

• Leading customer engagement by serving and training store team to ensure delivering world-class service.

• Any other reasonable duties and responsibilities which your manager or assistant manager asks you to perform

• Drive sales results by executing the sales/operations plans

• Support back of house operations; maintain stockroom organization

• Utilise business metrics in decision making including but not limited to; revenue targets per cap and UPT

• Communicate expectations for assignments and projects to employees under your supervision

• Provide training and assistance to new employees as

• Provide feedback to associates based on observed job performance fan comments and knowledge of the work environment

The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope/level of the role.

What you bring to the team:

• Proven experience of supervisor level or senior retail assistant or above within a high-street retailer.

• High Fashion background with merchandising experience

• Experience of delivering customer focused KPIs

• Understanding of profit & loss

• A team player

• Highly committed

• Good communication skills

• Enthusiastic with positive attitude

• Organized

• Hunger for development

• Deliver to time scales

At Fanatics we value transparency and honesty. If you dont meet every single requirement thats okay we still want to hear from you! We believe in the power of diverse experiences and talents. If youre excited about the role and confident that you can contribute dont hesitate to apply. Were genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where youll work:

This role will be primarily based at our R&A Golf Store at 8 The Links St Andrews Fife KY16 9JB where you will work as part of a collaborative on-site team. From time to time travel to other locations will be required both within the UK and internationally to support business needs and stakeholder engagement.

Whats in it for you:

Culture: Join a team where youre surrounded by top-tier talent driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration support and continuous development youll be empowered to help shape our culture that celebrates both individual and team successes.

Benefits: At Fanatics were dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.

At Fanatics we operate with a BOLD mindset - We Build Championship Teams were Obsessed with Fans we embrace a Limitless Entrepreneurial Spirit and we approach every challenge with a Determined and Relentless Mindset. If youre ready to contribute to a dynamic fast-paced environment that thrives on collaboration and growth we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce Fanatics Collectibles and Fanatics Betting & Gaming allowing sports fans to Buy Collect and Bet. Through the Fanatics platform sports fans can buy licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods; collect physical and digital trading cards sports memorabilia and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties including major national and international professional sports leagues players associations teams colleges college conferences and retail partners 2500 athletes and celebrities and 200 exclusive athletes; and over 2000 retail locations including its Lids retail stores. Our more than 22000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer manufacturer and seller of licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues teams colleges and associations globally as well as its flagship site .

Fanatics Commerce has a broad range of online sports venue and vertical apparel partnerships worldwide including comprehensive partnerships with leading leagues teams colleges and sports organizations across the worldincluding the NFL NBA MLB NHL MLS Formula 1 and Australian Football League (AFL); the Dallas Cowboys Golden State Warriors Paris Saint-Germain Chelsea FC and Tokyo Giants; the University of Notre Dame University of Alabama and University of Texas; the International Olympic Committee (IOC) England Rugby and the Union of European Football Associations (UEFA).

At Fanatics Commerce we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset

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