Retail Shop Manager
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Job Summary
* New Shop Opening July 2026 *
Working Pattern: Working 5 days over a 6day week
* Mandatory weekend working on a rotational basis *
Contract: Permanent
East Anglia Childrens Hospices (EACH) is looking for a Retail Shop Manager to lead the team at ourbrand-new store opening this July in the historic market town of Aylsham in North Norfolk.
This is a fantastic opportunity to join EACHs vibrant retail team and manage one of our charity shops to maximise income from donated goods new products Gift Aid and eCommerce.
Youll support a dedicated team of staff and volunteers drive community engagement and ensure a welcoming inclusive and efficiently retail environment while supporting children and young people with life-threatening conditions and their families.
Located on the busy Market Street this shop is set to become a vibrant hub of activity offering a fantastic opportunity for an individual to make their mark from day one.
What youll be doing:
- Leading a team of staff and volunteers to deliver outstanding customer service and maximise income from donated goods new products Gift Aid and eCommerce.
- Creating a welcoming inclusive and well-presented shop environment.
- Driving performance through effective merchandising pricing and promotional activity.
- Building strong relationships in the local community to encourage donations and volunteer support.
- Managing day-to-day operations including health & safety stock rotation and financial reporting.
What were looking for:
- Experience in retail management ideally in a dynamic retail or charity setting.
- A warm inclusive and motivating leadership style.
- Strong organisational and communication skills.
- Confidence using tills tablets and online platforms (e.g. eBay).
- A commitment to EACHs values and mission.
- Experience of working with volunteers would be an advantage however this role would also suit a candidate with high street retail experience.
Want to seewhat it islike to be a part of our Retail team at EACH Please click here.
Accessibility Information
Please be aware that this shop has the following access limitations:
- No stepfree access to the rear of the shop
- Shop spread over multiple floors with no lift
- Staff facilities are not located on the ground floor
At EACH we are focused onsupporting all applicants and employees. If you have a disability or require adjustments to take part in the recruitment process or to carry out the role we encourage you to discuss reasonable adjustments with us. We will explore all options to support you wherever possible.
Interested in Learning More Before You Apply
At EACH we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions request reasonable adjustments orhave an informal discussionbefore submitting an application.
If youd like to find out more or make a request please contact the Recruitment Team by email or phone0.
The Company
The benefits
The benefits
Enhanced holiday plus holiday purchase scheme
Employer pension scheme (up to 7% employer contribution) inc. life assurance cover
Cycle to work scheme
Employee health cash plan
Employee Assistance Programme
Our retail vision
East Anglias Childrens Hospices (EACH) has a vision to be the most loved charity shop in our think our 50 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive Our Style with EACH brand won the Third Sector Award for Best use of Social Media in 2022. The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.
For aspiring Shop Managers & Area Managers we have a structured competency-based development tool focused on supporting individuals to develop confidence and skills in all areas of their role including online internal and external training.
From driving our retail vans to carrying out maintenance on our shops it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops retail distribution centre and online platforms.
The organisation
At EACH we believe in fostering a workplace where every individual feels valued and are committed to building a culture of inclusion where differences are are actively seeking talent from all walks of life recognising that diversity drives innovation creativity and success.
Join us on a journey to create a more inclusive workplace where everyone has equal opportunities to grow contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
EACH reserves the right to close this vacancy early should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure thatits employees have the legal right to live and work in the UK. Therefore if you are made an offer of employment this will be subject to verification that you are eligible to work in the UK before you start work.
Documents
Required Experience:
Manager
About Company
We’re here to support families – EACH and every step of the way Ensuring the best possible quality of life, and making every moment count for children and families. How we can help What’s popular Fundraising Team of the Year Award EACH has won a prestigious Fundraising Team of the Yea ... View more
