Retail Shop Assistant

We are looking for a Retail Shop Assistant to join our Sittingbourne shop team who is enthusiastic passionate and driven to ensure every customer and donor has the best possible customer service and experience.

As a Retail Shop Assistant you will be receiving donations which will need to be prepared and sorted ready for the shop floor with a focus on gift aided donations. You will support the shops trading operation and help maximise the potential revenue from shoppers.

This role will require flexible working across the seven day trading week working 13.5 hours per week. Please note some bank holiday working is required as part of this role.

You will have the ability to adapt to a changing workload using your own initiative and effectively manage your time. The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training.

Previous experience in a customer facing environment and good communication skills are essential. Computer skills are a requirement for this role particularly knowledge of Microsoft Office.

This role will involve moderate moving and handling. For insurance purposes the post holder must be aged 18 or over.

For an informal chat please call Rachael Boswell Area Retail Manager on .

Closing Date - 1 October 2026

Demelza delivers extraordinary care to extraordinary children who are facing serious or life-limiting conditions throughout Kent South East London and East Sussex. Were here to support them and their families at every step from first diagnosis and for as long as were needed. Demelza believes in care that doesnt back down. We are Demelza.