Retail Senior Client Lead

dunnhumby is the global leader in Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Nestlé Unileverand Metro.

Retail Senior Client Lead Personalisation

dunnhumby is the global leader in Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.

dunnhumby employs nearly 2500 experts across Europe Asia Africa and the Americas working with iconic brands including Tesco CocaCola Nestlé Unilever and Metro.

Were looking for aretailerfacing Senior Client Lead on a 12month fixedterm contract with a strong personalisation and activation focuswho expects more from their career. Its a chance to become a trusted partner and work hand in hand with TescosInsight Personalisation and Mediateams. Youll work in partnership with data scientists to develop a deep understanding of customer behaviour and continue to drive customercentricity and deliver business value to both Tesco and dunnhumby.

What we expect from you

• Experience building strong client relationships and managing stakeholders establishing trust with new and existing clients to become a true partner.
• Strong understanding of personalisation loyalty or media proposition mechanics and the levers retailers can use to drive customer relevance at speed and scale.
• Experience unlocking commercial value through more relevant and timely products services or experiences for customers.
• Ability to identify opportunities for increased supplier investment measurement and optimisation.
• Experience analysing data to solve challenging problems and deliver businessvalue; confident translating insight into clear compelling messages.
• A natural problem solver with a sharp curious mind and the confidence to proactively pursue opportunities.
• Ability to communicate effectively with both clients and colleagues.
• Strong organisational skills able to manage multiple concurrent initiatives for different stakeholders and deliver work on schedule.

Backgrounds may include media marketing personalisation loyalty retail consulting orinsightledcommercial roles.

What you can expect from us

We wont just meet your expectations. Well defy them. Youll receive a comprehensive rewards package typical of a leading technologycompanyalongside a level of personal flexibility you might not expect including flexible working hours and your birthday off.

Youll also benefit from investment in cuttingedge technology that reflects our global ambition combined with a nimble collaborative environment that encourages experimentation learning and growth.

At dunnhumby diversity and inclusion are part of how we work every day. Our employeeled networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive help ensure everyone feels supported and able to perform at their best. Please let us know how we can make ourrecruitment processwork best for you.

Our approach to Flexible Working

We believe you do your best work when you have balance. Some roles lend themselves toflexibility morethan others but were open to discussing agile working options during the hiring process please raise this with your recruiter if its important to you.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)