Retail Sales Supervisor

Working Pattern:4 days worked over a 6 day week including weekends

* Mandatory weekend working on a rotational basis *

12.71per hour

East Anglia Childrens Hospices (EACH) is looking for a Retail Sales Supervisor at ourColchester Angora Park Shop. This is a fantastic opportunity to join EACHs vibrant retail team and be an essential member of one of our charity shops to maximise income from donated goods new products Gift Aid and eCommerce.

As a Retail Sales Supervisor youll play a key role in supporting the Shop Manager acting as Duty Manager in their absence. Youll also help lead and inspire our amazing volunteer team ensuring they feel valued and empowered.

Love fashion people and the thrill of finding something fabulous. Our ColchesterAngora Park shop is a lively part of the local community based on Angora Business Park on the west side of Colchester. With stylish branded donations and quality pieces arriving all the time its a fun energetic charity retail environment where no two days are ever quite the same.

What youll do:

• Support the Shop Manager in achieving ambitious sales targets.
• Maintain high standards of display presentation and cleanliness.
• Promote Gift Aid and help grow our eCommerce presence.
• Act as Duty Manager when required ensuring smooth day-to-day operations.
• Recruit train and support volunteers in a positive and inclusive environment.
• Build strong relationships with customers and the local community.

What were looking for:

• A welcoming inclusive approach with excellent communication and customer service skills.
• Ability to work independently prioritise tasks and use initiative.
• Comfortable with lifting and moving stock and using electronic devices (tills tablets computers).
• Experience in retail or team supervision is desirable but not essentialwe value transferable skills!

Why join EACH

• Be part of a charity that makes a real difference in the community.
• Work in a supportive inclusive environment where diversity is celebrated.
• Opportunities for training and development.

Additional information:

• Applicants must be aged 18 or over due to legal requirements for equipment use and supervision responsibilities.
• Weekend and public holiday work may be required.

Please view the full job description and person specification for this role at the bottom of this page.

Accessibility Information

Please be aware that this shop has the following access limitations:

• No stepfree access to the rear of the shop
• Staff facilities have some accessibility restrictions
• No designated accessible parking bay outside the shop

At EACH we are focused onsupporting all applicants and employees. If you have a disability or require adjustments to take part in the recruitment process or to carry out the role we encourage you to discuss reasonable adjustments with us. We will explore all options to support you wherever possible.

Interested in Learning More Before You Apply

At EACH we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions request reasonable adjustments orhave an informal discussionbefore submitting an application.

If youd like to find out more or make a request please contact the Recruitment Team by email or phone0.