Retail Operations Coordinator 6M FTC

The Retail Operations Coordinator plays a key role in supporting our Merrell and Saucony stores across the EMEA retail network ensuring store teams feel connected informed and equipped to succeed.

Working closely with the Retail Operations Manager and the wider Wolverine Worldwide Support Office teams this role helps deliver the tools communication processes and day-to-day operational support that enable stores to run effectively and provide a seamless customer-first brand experience.

As an important link between our stores and central functions the Retail Operations Coordinator helps coordinate retail initiatives responds to store enquiries maintains operational resources and supports the successful execution of key business activities across multiple markets. Through a highly organised collaborative and approachable approach this role helps remove obstacles for store teams keeps priorities aligned and contributes to Wolverine Worldwides commitment to empowering our brands our people and our customers.

What youll be doing:

• Support the day-to-day Retail Operations activity working closely with the Retail Operations Manager to serve store teams and enable them to deliver a great first experience.
• Build positive open and collaborative relationships with store teams and Support Office partners acting as a trusted and reliable point of contact for day-to-day operational support.
• Own the Retail Operations inbox acting as the first point of contact for operational queries from store teams ensuring requests are acknowledged prioritised and resolved efficiently.
• Support store communications through our communications platform helping to coordinate prepare and publish clear engaging and easy-to-follow messages tools and materials for stores.
• Assist with maintaining updating and organizing store processes and SOPs helping to ensure guidance is accurate accessible and genuinely useful for store teams.
• Support store activity and workload planning by coordinating actions tracking timelines and helping ensure priorities are clear well communicated and manageable.
• Support the management of store stationery and consumables ensuring stock levels are maintained orders are placed in a timely way and costs are considered.
• Help coordinate Health & Safety and Security compliance activity supporting the completion tracking and follow-up of actions across the store estate.
• Support the management of external and third-party partners helping ensure activity runs smoothly and stores are kept informed where needed.
• Support new store openings from a Retail Operations perspective including helping to coordinate supplier set-up documentation and early trading support for store teams.
• Provide day-to-day operational and administrative support to the Retail Operations & Property team helping with reporting tracking actions and keeping things moving efficiently.

Skills Required:

• Experience working in a retail or retail support role.
• Highly organized with strong attention to detail comfortable juggling tasks followups and priorities in a fastpaced environment.
• A practical solutionfocused approach with a willingness to get handson and resolve daytoday operational challenges.
• Clear and confident communicator able to build positive relationships with store teams and Support Office stakeholders.
• Confident working with data systems and tools with good Microsoft Office skills and a willingness to learn new platforms.

Wolverine World Wide Inc. (NYSE:WWW) is one of the worlds leading designers marketers and licensors of footwear and apparel; Its global footprint spans 170 countries and territories. The Companys portfolio includes Merrell Saucony Sweaty Betty Hush Puppies Wolverine Chaco Bates HYTEST and Stride Rite. The Company is also the global footwear licensee of brands Cat and Harley-Davidson.

Wolverine Worldwide is driven by a Vision toMake. Every Day. Better.for its consumers partners communities and shareholders.

In 2025 the Company was recognized by Footwear News as Company of the Year by Forbes as one of Americas Dream Employers Americas Best Employers for Women and Americas Best Employers for Company Culture and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.

Wolverine Worldwide is a Certified Great Place To Work.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities duties and skills which may be required.

Wolverine Worldwide Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates customers and suppliers regardless of race color religion sex national origin age disability sexual orientation gender identity or any other legally protected characteristic.