RestaurantBar Manager Percy French

At the foot of the Mourne Mountains bordered by golden strands of beach and renowned Royal County Down Golf Club sits Slieve Donard a landmark of grand Victorian style beloved by families golfers and holidaymakers - its a place where hospitality comes to life.

We exist to create unforgettable experiences for every guest every time. Whether its a warm welcome a perfectly crafted cocktail or a seamless dining experience we take pride in the moments we help create.

At the core of everything we do are our REACH People Values:

• Respect We treat every guest and colleague with kindness and dignity.
• Excellence We go the extra mile in pursuit of outstanding service.
• Accountability We take ownership of our actions and follow through on our promises.
• Cooperation We work together as one team to deliver the best experience.
• Honesty We act with integrity and transparency at all times.

How We Do It

We believe in teamwork positivity and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.

As Percy French Manager youll be a vital part of creating memorable experiences for our guests delivering hospitality with a smile managing the team and the operation and taking pride in every detail.

What Youll Do

As the Percy French Manager you are responsible for:

• The consistent delivery of an exceptional guest experience meeting and exceeding our guests expectations.
• The management of stock control and inventory management.
• Controlling costs and optimising profits whist maintaining exceptional standards of service and presentation.
• Ensuring that the cleanliness of the entire outlet is maintained to a high standard including all stores fixtures and equipment.
• Scheduling of team members and management of payroll costs in line with revenue forecasting.
• Controlling creating and managing budget for the outlet as well as revenue forecasts weekly.
• Managing all aspects of Employee Relations including team members attendance performance management conduct and training and development.
• Cash handling and end of day checking to include float count and float audit. Providing necessary reports when requested.
• Ensuring an effective and safe working environment is maintained in compliance with appropriate legislation such as Licensing Laws Health & Safety and other statutory requirements.
• Duty Manager responsibility as required

What Were Looking For

Were looking for a skilled outlet Manager who is passionate about great service and work well in a fast-paced hospitality environment.

Youll have:

• x2 years previous restaurant/bar/outlet management experience
• Strong leadership and communication skills
• Excellent guest service focus
• Employee relations experience
• Knowledge of food safety and licensing regulations
• Ability to demonstrate previous experience of effectively managing a team stock and daily operations
• Reliable organised and able to work in a fast-paced environment
• Previous experience of managing budgets and forecasting

The Perks

We recognise and reward the hard work and dedication of our team with a competitive benefits package including:

• Uniform provided
• Discretionary bonus based on the success of the outlet
• Meals whilst on duty
• Opportunities for training and career development
• Discounts on hotel stays and dining for you and your loved ones.
• Exclusive shopping discounts via our benefits platform
• Celebratory team events and long-service recognition.
• A fun inclusive and supportive team environment.
• Free car parking
• Pension from day 1 for eligible employees
• Discounted hotel room rates for you and your family (T&Cs apply)
• Refer a Friend Scheme just by putting a good word in for a friend you could earn some extra cash
• Incentive schemes
• Employee Assistance Programme
• Access to participating in healthcare plans and insurance plans just in case

Equal Opportunities

We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly respectfully and without bias in line with our REACH values.