Medlock Square marks a bold new chapter in the evolution of the Etihad Campus a vibrant yearround destination for culture leisure and entertainment set alongside two global icons: the Etihad Stadium home of Manchester City Football Club and the landmark Coop Live arena.
Named after the River Medlock that runs beneath the site the development celebrates Manchesters industrial heritage while shaping its next era of citydefining experiences. Manchester is known worldwide for its sport music and entertainment and Medlock Square will build on that legacy creating a landmark home for exceptional shared moments and elevating the citys position as one of Europes most dynamic fastgrowing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and allday dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences Medlock Square will deliver highquality hospitality all week long and across the events calendar.
About the role
We seek dynamic guestobsessed operators who can build teams lead from the front and deliver service that matches the scale and ambition of Medlock Square. Youll play a vital role in creating welcoming memorable spaces for everyday guests and major event visitors alike.
As Restaurant Manager you will lead the operation of a premium high-energy restaurant and bar delivering exceptional service strong team performance and commercial success.
This is a hands-on leadership role where you will be highly visible on the floor setting the tone pace and energy of the venue. You will take ownership of the guest journey ensuring every service reflects the ambition quality and experience expected of a flagship concept.
Working closely with the Head Chef and wider leadership team you will ensure the restaurant is consistently positioned as a must-visit destination within Manchesters dining scene.
In this role you will:
Lead service and guest experience delivering a consistently high-touch premium standard
Build lead and develop a high-performing team setting clear expectations and standards
Take ownership of day-to-day operations including service flow reservations and staffing Drive commercial performance through strong service delivery upselling and KPI management
Maintain high standards of compliance safety and operational excellence
Work closely with kitchen and wider teams to deliver a seamless end-to-end guest experience
Contribute to continuous improvement supporting new initiatives launches and enhancements
Skills Knowledge & Expertise
Essential
Proven experience as a Restaurant Manager General Manager or Assistant General Manager in a premium or high-volume environment
Strong experience leading evening-led high-energy service
Confidence working with VIP and high-expectation guests
Excellent leadership and people management skills
Strong commercial awareness including labour control and KPI management
Strong organisational communication and decision-making skills
Calm and confident under pressure
Good understanding of licensing health & safety and food safety standards
Flexibility to work evenings weekends and event days
Desirable
Experience in a premium or concept-led restaurant environment
Experience supporting new openings or launches
Knowledge of reservations systems and POS platforms
Experience working within large multi-stakeholder environments
Why Join Us
Be part of a flagship destination set to redefine hospitality in Manchester
Work within a worldclass entertainment and cultural district
Build and lead new teams from the ground up
Influence concepts menus and guest experiences
Grow your career within a pioneering and highprofile development
Meals on Shifts Enjoy lunch & dinner while you work. CompetitiveHoliday Allowance - plus bank holidays.
Birthday Day Off- Enjoy an extra day off to celebrate your birthday.
Inclusive & Diverse Workplace Be part of a team that values diversity and inclusion. Wellbeing - Support and resources to help you stay well both in and outside of work.
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