Responsible Bershka Brighton

BERSHKA

Responsible (Full Time)

Reporting to: General Manager / Department Manager / Deputy Manager

About the Role

At Bershka we dont just manage stores we create energy culture and commercial impact. Were more than a store: we create energy culture and commercial impact through people. Our teams move fast think creatively and bring personality and confidence to every customer interaction.

As a responsible youll be a key leader on the shop floor combining emotional intelligence commercial awareness and operational excellence to deliver results through people. Youll inspire and motivate your team shape the customer experience and translate commercial insight into action.

Youll support the management team in driving performance and developing talent while ensuring every interaction reflects our brand values. This role is for someone who thrives at pace leads with integrity and impact and knows how to build trust momentum and results every day.

What Youll Be Responsible For

Lead with Emotional Intelligence

• Motivate coach and develop your team through active listening empathy and clear direction.

• Build trust and accountability within a diverse team.

• Handle challenges calmly and professionally setting the tone for the store.

Drive Commercial Performance

• Analyze sales performance KPIs and product data to make informed decisions.

• Translate commercial insights into action on the shop floor.

• Ensure strong execution of visual merchandising stock management and replenishment.

Deliver Exceptional Customer Experience

• Role model proactive personalized and solution-focused service.

• Anticipate customer needs and support your team to exceed expectations.

Own Operational Excellence

• Prioritize effectively in a high-volume environment.

• Ensure standards processes and compliance are consistently met.

• Balance people leadership with operational delivery.

Champion Our Values

• Act with integrity and professionalism.

• Promote inclusivity collaboration and sustainability initiatives.

What Were Looking For

We are looking for more than retail experience were looking for mindset.

• Proven experience leading teams in a fast-paced retail environment.

• Strong emotional intelligence and the ability to influence others positively.

• Commercial awareness confident interpreting sales data and taking action.

• Exceptional time management and organizational skills.

• Resilience and adaptability in a constantly evolving environment.

• High personal standards integrity and accountability.

What we offer

Competitive salary 25% staff discount across all Inditex brands 28 days holiday allowance Company pension scheme and More for Less benefits platform with a wide range of discounts.

Why Join Bershka

Bershka is part of one of the worlds leading fashion retail groups. Here performance and people go hand in hand.

Youll join a dynamic diverse team where your leadership makes a real impact on sales on culture and on customer experience. We invest in talent reward ownership and create opportunities for progression within a global business.

If youre ready to lead with purpose energy and commercial focus wed love to hear from you.

• INDINDITEXSV