Resourcer

Location: Home-based with frequent travel to multiple sites across Wales
Salary: 27000 to 30000 plus excellent benefits
Schedule: Fixed Term Contract 12-months Full-time Monday to Friday 9am to 5.30pm

Ready to impact a better future

As a Resourcer in our Employment Skills and Training team youll help connect people with meaningful employment and training opportunities that can transform lives. Working closely with Strategic Account Managers and Account Managers youll assess candidate suitability support them through the recruitment journey and help employers find the right talent.

Our work touches lives every day. By matching people to opportunities where they can grow develop new skills and build sustainable careers youll create a positive impact on communities while helping employers meet their workforce needs. This is a role with real purpose where your contribution helps impact a better future for individuals businesses and society.

What youll do as a Resourcer

• Screen candidates and learners for employment and training opportunities assessing their skills qualifications and suitability against employer requirements
• Provide advice guidance and constructive feedback to help candidates prepare for interviews training programmes and new roles
• Work closely with Strategic Account Managers and Account Managers to understand vacancy requirements and support successful fulfilment
• Build strong relationships with internal colleagues candidates learners and external partners to maintain a consistent pipeline of suitable applicants
• Accurately record candidate activity screening outcomes and progression within recruitment and customer relationship management systems
• Monitor screening performance identify trends and contribute to continuous improvement initiatives that enhance candidate quality and recruitment outcomes

Does this sound like you

• Proven experience in recruitment talent acquisition candidate screening or a similar employability-focused environment
• Strong communication and interpersonal skills with the ability to build trust and engage effectively with a wide range of people
• Excellent organisational skills and the ability to manage high volumes of activity while meeting deadlines
• Experience using customer relationship management systems recruitment software and Microsoft Office applications
• A proactive and solution-focused approach with strong attention to detail and the ability to work independently and collaboratively
• Clean UK Driving Licence

What we offer

• 25 days holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1100 internal courses available funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships) mentoring opportunities and a focus on internal progression.
• Employee Assistance Programme Bupa Anytime HealthLine wellbeing app 30% off at Serco-managed leisure centres and 24/7 access to a virtual GP service
• Discounts across around 1000 retailers from food and clothing to days out entertainment and travel
• Paid volunteering day tax-free charitable giving through Payroll Giving Scheme donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration learning and belonging. They represent and empower all our colleagues including veterans LGBTQIA employees women parents and carers people with disabilities and people from all cultural backgrounds.

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions cautions and any relevant information held by local police in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Lets impact a better future together. Apply today.

A little bit about us:
At Serco everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50000 people across Defence Transport Justice Immigration Healthcare Leisure and Citizen Services were united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust Care Innovation and Pride our people make meaningful impact every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader the Top Great British Employer of Veterans 2026 and a Gold Inclusive Employer Standard holder we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities veterans and people with convictions who meet the minimum job criteria are guaranteed an interview. Simply opt into the relevant scheme on the application form.

• Ban The Box: We also support fair access for those with unspent criminal convictions through our Ban the Box pledge (some roles may have security exemptions).

For support with your application please contact

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