Research Officer

Were looking for a User Researcher to join our Insight team and help us shape smarter more informed decisions across Abri. If youre passionate about research that genuinely influences strategy improves services and drives meaningful change this could be the perfect next step.

In this role youll take ownership of scoping managing and delivering a wide range of primary and secondary research projects. Youll bring both qualitative and quantitative skills designing the right methodologies gathering robust evidence and turning your findings into clear action focused recommendations that teams across Abri can use.

This role is in the Insight Team which is a wider team of 20 colleagues providing performance management forecasting research data analysis and customer and business insight. This role sits within the Research function where youll work closely with colleagues to understand the questions we need to answer and ensure research is embedded in how we plan design and deliver our services.

Youll use your market or business research experience to run multiple projects at once choosing the right tools and approaches to uncover meaningful insight. From designing surveys and discussion guides to analysing data and producing high quality reports youll make sure our decisions are grounded in evidence. Youll also work closely with stakeholders across the organisation to ensure insights are understood shared and acted on.

Were specifically looking for someone with hands on experience in a market research or business research environment - not academic research - who knows how to deliver insight that drives real world impact.

Youll be working from one of our offices (Eastleigh - SO50 6AD Bracknell - RG12 1RF Yeovil - BA22 8WN or London - W10 5BN) three days per week to connect and collaborate with colleagues and the other two days can be worked remotely.

We value genuine authentic submissions therefore we wont consider AI generated applications so please make sure youre sharing your own experiences and insights in your application.

There will be a two stage interview process for this role:

• First stage: 28 September 2026via Microsoft Teams.
• Second stage: week commencing 5 October 2026 in person interview at one of our offices.

If youre excited by the idea of using research to shape services influence strategy and make a real difference to our customers and communities wed love to hear from you. Apply now and bring your expertise to a team where your work will truly matter.

Well review and interview suitable candidates as they apply. If we receive enough applications well close the advert early so be sure to apply today so you dont miss out!

Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.

We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms

Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
• Wereinvesting in our communities to address local issues and create opportunities for everyone

As we growwerere-establishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategicobjectivescan be found at.