Repairs Co-Ordinator
Job Summary
Req ID:515261
Location: Mansfield (On-Site)
Appointment Basis: Permanent
Apply by: 16/7/26
Salary Benefits: 37k- Pension Contributed Healthcare plus many other Flexible benefits.
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 86000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Your future role:
To ensure all customer enquiries quotations and ordersare processedusing the ALSTOM Electronics business systems to a high standard of right first time and efficiency. Close liaison with planning manufacturingengineeringand sales to support high overall standards of customer serviceisrequired. Provide fastresolutionsfor anyservice-effectingissues and raise overall standards in customer focus.
Well look to you for:
Responsibility for ensuring all Customer enquiries quotes and ordersareprocessed on business systemsrightfirst timeandin linewith Customer requirements.
Responsible for communication of any customer concerns.
Main point of contact for general customer enquiries.
Ensure all visitors and customers to ALSTOM Electronics receive a high service level.
Support business in general administration duties as required in an efficient effective and professional manner.
To adhere to deadlines & targets set byOperationsManager. Report all HR/HSE issues.
Establish good workingrelationshipswith assembly teams salespurchasingand other key members of the business.
Ensure KPI targets for delivery and service levelsare consistently achieved.
Ensure full compliance with ALSTOM qualitystandards.
All about you:
We value passion and attitude over experience. Thats why we dont expect you to have ecvery single skill. Instead weve listed some that we think will help you succeed and grow in this role:
A good understanding of administration order coordination planning MS Office MRP and quality systemsisrequired.
Experiencewithin a relevant manufacturing environment using latest business and office computer systems.
Education to Diploma level in business administration / Sales coordination.
The individual must bewellorganised disciplined logical thinkingself-motivatedteam player able to communicate at all levels and above all be highly innovative in deliveringhigh standardsin processing customer orders and general administration work.
Things youll enjoy:
Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:
- Enjoy stability challenges and a long-term career free from boring daily routines
- Collaborate with transverse teams and helpful colleagues
- Contribute to innovative projects
- Utilise our agile working environment
- Steer your career in whatever direction you choose across functions and countries
- Benefit from our investment in your development through award-winning learning
- Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive benefits (pension life ins.
- medical)
- Up to 52 weeks full maternity and adoption pay
- 25 days annual leave plus bank holidays with the opportunity to buy or sell holidays
- Enjoy a wide range of flexible benefits that you can tailor to suit your lifestyle
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Equal Opportunity Statement
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race colour religion gender sexual orientation gender identity age national origin disability status or any other characteristic protected by local law.
As a Disability Confident employer we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Job Type:#LI-CC1 .
About Company
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.