Remote Solutions Specialist, EMEA (UK&I, Nordics, France)

About the Role

As the medical device market continues to evolve through rapid technological advancement and changing customer expectations we are creating this role to expand our team and execute our strategy forExpertLinkRemote Connectivity Solutionsin Europe according to customer needs while driving internal operations and extending digital capabilities.

This role will partner with both internal and external stakeholders to position Boston Scientific as a leading player in remote solutions across Europe aligned with our customercentricity strategy and businessobjectives.

Location: Hemel Hempstead (Hertfordshire) United Kingdom
Work Mode:Hybrid with 2 days per week of remote work (business travel days count as office days)

Your Responsibilities will include

Responsible for the execution of Remote Solutions across the Northern European Cluster (UK&Ireland Nordics France) region ensuring consistent delivery aligned with customer needs.
Collaborate with internal teams and customers as the primary regional contact to coordinate promote and deploy remote solutions across the region supporting regional commercial objectives.
Provide remote or hands-on support to ensure smooth setup and execution of remote technologies during customer engagements including live procedures and medical education activities.
Serve as the first point of contact for technical support troubleshooting and usecase inquiries.
Partner with hospital IT biomedical engineering and clinical teams tofacilitatethe effective use of remote technologies during customer interactions.
Participatein internal and customer events to promote remote solutions provide regular training and onboarding to internal and external stakeholders.
Drive the adoption of remote technologies by following internal processes and supporting operational excellence and efficiency.
Track and report Remote Solutions activity and KPIs and capture customer feedback to support continuous improvement and businessobjectives.

Whatwerelookingfor

Bachelors degree in Biomedical Engineering Computer EngineeringTelecommunicationsorrelated fields.
12 years of experience in telehealth medical devices healthcare IT or remote connectivity solutions.
Changemanagement mindset with agility proactivity and problemsolving skills.
Excellent communication and interpersonal skills; fluency in English required additional knowledge of French desirable.
Competency in MS Office and IT/Telecom technical knowledge is preferred.
Willingness to travel within the region for onsite support training and Remote Solutions activities.

As a leader in medical science for more than 40 years we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life isabout transforminglives through innovative medical solutions that improve patient lives create value for our customers and support our employees and the communities in which more than ever we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

So choosing a career with Boston Scientific (NYSE: BSX)isntjustbusinessitspersonal. And ifyourea natural problem-solver with the imagination determination and spirit to make a meaningful difference to people worldwide we encourage you to apply and look forward to connecting with you!