Relationship Manager

Your area of work:

As a Clearstream Funds Services Relationship Manager you are tasked with managing a portfolio of relationships with a technical understanding of our suite of Clearstream Funds Services products offering across the UK & Ireland Nordics and the Americas to the Wealth Management Private Bank Fund Platform and Banking sector. You are tasked to maintain existing business and cross sell services into your client base and be responsible for revenue generation and growth.
Together with a team of experts in relationship management and sales you will be a key part of a growing commercial team and significantly contribute to the Clearstream Fund Services strategy (Dealing Distribution Digital Data).

Your responsibilities:

Manage Client relationships in the region as well as and develop new relationships with new clients.
Ensure that issues whether contractual commercial or operational are resolved to both the companys and the customers satisfaction.
Prepare and implement documentation to customers in line with internal compliance credit legal and audit requirements incl KYC for each customer credit facilities governing documentation update.
Prepare co-ordinate and deliver customer visits and presentations
Ensure prospects are turned into satisfied customers by migrating them quickly and efficiently
Promote all services to ensure that we have maximum coverage for your clients activity.
Build an account plan for each customer and ensure our value proposition is positioned as the market model of the future. Ensure that all levels of your clients are covered.
Know your clients commercial situation.
Represent Clearstream at external events be it in conferences or industry bodies working groups.
Build working relationships with key stakeholders and influencers in target organisations.
Organize or contribute to the organization of regional customer events.
Maintain professional knowledge keep abreast of general market updates industry developments and competitors activities

Your profile:

University degree in Economics Business Administration Finance or another relevant subject.
Excellent communication negotiation presentation skills customer focus and service orientation
Experience of managing large and strategic client relationships
Good understanding of banking products and processes in the funds industry
Excellent organisational skills communication skills customer focused ability to act independently and work well as a team player
Capacity to work independently have a curious state of mind results oriented.
Occasional travel will be expected
Language: English. Knowledge of any other language would be an additional asset