Regional Workshop Manager

Location: Regional role covering the East and South East of England.

Salary: 56512.50 per annum plus excellent benefits

Schedule: Full-time Monday to Friday 37.5 hours per week

Ready to impact a better future

As a Regional Workshop Manager in our Fleet Operations team youll lead the development performance and continuous improvement of maintenance workshops across our UK fleet operations. Your work will help ensure vehicles remain safe compliant and operational supporting essential services that our customers and communities rely on every day.

This is a role with real scope to drive positive impact. Youll influence strategy champion innovation develop talented teams and create impactful solutions that improve efficiency safety and service delivery. By ensuring our fleet maintenance operations perform to the highest standards youll help build trust with customers while supporting sustainable growth and a better future.

What youll do as a Regional Workshop Manager

• Lead the direction development and management of maintenance workshops across UK fleet operations.
• Develop and implement workshop strategies and plans aligned with business objectives and growth ambitions.
• Ensure compliance with all maintenance operational legal health and safety requirements.
• Manage workshop performance through audits reporting key performance indicators (KPIs) and continuous improvement initiatives.
• Build strong relationships with customers stakeholders and external maintenance providers to maximise service quality and minimise vehicle downtime.
• Recruit develop and support workshop colleagues including apprenticeship and talent development programmes.
• Monitor budgets drive cost efficiencies and identify opportunities for innovation and operational excellence.

Does this sound like you

• Qualified Heavy Goods Vehicle (HGV) Motor Vehicle Technician with significant fleet workshop management experience.
• Proven experience managing fleet maintenance teams and maintaining large vehicle fleets.
• Strong knowledge of health and safety requirements within workshop environments and a commitment to employee wellbeing.
• An influential relationship builder who can engage effectively with customers stakeholders and senior leaders.
• A strategic thinker who combines commercial awareness with a practical hands-on approach to problem-solving.
• Demonstrable experience leading change driving improvement and delivering results through multiple teams.

What we offer

• 25 days holiday plus bank holidays
• Up to 6% contributory pension scheme
• Over 1100 internal courses available funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships) mentoring opportunities and a focus on internal progression.
• Employee Assistance Programme Bupa Anytime HealthLine wellbeing app 30% off at Serco-managed leisure centres and 24/7 access to a virtual GP service
• Discounts across around 1000 retailers from food and clothing to days out entertainment and travel
• Paid volunteering day tax-free charitable giving through Payroll Giving Scheme donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration learning and belonging. They represent and empower all our colleagues including veterans LGBTQIA employees women parents and carers people with disabilities and people from all cultural backgrounds.

A little bit about us:
At Serco everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50000 people across Defence Transport Justice Immigration Healthcare Leisure and Citizen Services were united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust Care Innovation and Pride our people make meaningful impact every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader the Top Great British Employer of Veterans 2026 and a Gold Inclusive Employer Standard holder we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities veterans and people with convictions who meet the minimum job criteria are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our Ban the Box pledge (some roles may have security exemptions).

For support with your application please contact

Lets impact a better future together. Apply today.